Charles Prayor
Charles Prayor at Jim Ellis Buick GMC Mall of GA

Charles Prayor

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
96 Reviews
4.5

96 Reviews

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96 Reviews of Charles Prayor

January 13, 2026

Dealership Rating
Employee Rating

Had an appointment with Ed Barnes for service on my daughter’s car. As always, top notch communication and service! More

by michael.langley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 07, 2026

Dealership Rating
Employee Rating

I have been working with this dealership since the purchase of my new 2019 Sierra Denali. I continue to receive exemplary service and support! More

by ALTONSTEWARTJR
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Jan 09, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2026

Dealership Rating
Employee Rating

Not professional at all damage ceiling panel clips from my truck and they didn’t have the courtesy of informed me and still has not been fixed More

by marcolopezlawncare1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

December 26, 2025

Dealership Rating
Employee Rating

Service was great! Ed was very informative and on point with his updates. Got everything done. Thank you!!! More

by VKLOGISTICINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

December 23, 2025

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Employee Rating

I love the dealership and their service. I referred a coworker and she bought a car recently and also said she had a great experience More

by mcdry01
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Dec 25, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

December 12, 2025

Dealership Rating
Employee Rating

Extremely hard to get a hold of after dropping off my truck. Scheduled drop off on Thursday morning at 8:00 am. They didn’t look at it till Monday morning. I had to call numerous times before anyone call More

by JMANN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick

December 12, 2025

Dealership Rating
Employee Rating

Service always goes smoothly, and everyone is always very friendly. Charles Prayor is an awesome customer service person. More

by DPFOUCHER
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Dec 19, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2025

Dealership Rating
Employee Rating

This visit was good. Very professional and efficient Technician and service tech are good to work with More

by jamie68
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Dec 11, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2025

Dealership Rating
Employee Rating

Both Nick the service manager and Charles did an excellent job making my new truck needs meet from a problem from the factory. More

by HERMANRUNYAN
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Dec 02, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2025

Dealership Rating
Employee Rating

Very efficient and friendly Service was great and appreciated the lift to mall while we waited. More

by LAPIETRAJENNIFER
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Dec 02, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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