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Charles Prayor
Charles Prayor at Jim Ellis Buick GMC Mall of GA

Charles Prayor

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
100 Reviews
4.5

100 Reviews

Write a Review

100 Reviews of Charles Prayor

January 28, 2026

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Employee Rating

Service was great. Communication was great. My truck was serviced and all recalls were completed. More

by JRGRAVES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

January 23, 2026

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Employee Rating

The dealership staff are very friendly, the service is professional and fast, and they made an effort to keep me informed the whole time. More

by Jose Mathias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose, Melissa Toole, Tom Floystrop

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Jan 25, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2026

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I had a great experience working with Otis. He was patient, transparent, and genuinely personable throughout the entire process. I never felt pressured, and he made sure everything was clear fr More

by adamtom00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Otis Louden, Andrey Nikolaev

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Jan 22, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of Georgia. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

January 15, 2026

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Employee Rating

Got vehicle in and out on a major engine repair. Kept me imformed of progress. Even sent video. More

by MKF2591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2026

Jim Ellis Buick GMC Mall of GA responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2026

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Employee Rating

Had an appointment with Ed Barnes for service on my daughter’s car. As always, top notch communication and service! More

by michael.langley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Ed Barnes, Christie Ledbetter, Nick Rose, Melissa Toole, Brandon Cannon, Tom Floystrop , Kim South

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Jan 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2026

Dealership Rating
Employee Rating

I have been working with this dealership since the purchase of my new 2019 Sierra Denali. I continue to receive exemplary service and support! More

by ALTONSTEWARTJR
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Jan 09, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2026

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Employee Rating

Not professional at all damage ceiling panel clips from my truck and they didn’t have the courtesy of informed me and still has not been fixed More

by marcolopezlawncare1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

December 26, 2025

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Employee Rating

Service was great! Ed was very informative and on point with his updates. Got everything done. Thank you!!! More

by VKLOGISTICINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Ed Barnes, Christie Ledbetter, Nick Rose, Melissa Toole, Brandon Cannon, Tom Floystrop , Kim South

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Dec 28, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

December 23, 2025

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Employee Rating

I love the dealership and their service. I referred a coworker and she bought a car recently and also said she had a great experience More

by mcdry01
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Dec 25, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

December 12, 2025

Dealership Rating
Employee Rating

Service always goes smoothly, and everyone is always very friendly. Charles Prayor is an awesome customer service person. More

by DPFOUCHER
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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Dec 19, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

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