Charles Prayor | Page 11

We had a terrible experience. Again. No response from customer service as to when we would get our vehicle back. 5 days for a repair when it should have taken half that. We cons Again. No response from customer service as to when we would get our vehicle back. 5 days for a repair when it should have taken half that. We constantly left messages with no response. We left a message for the service manager- no response. General manager- no response. More

by CLLINN Verified Customer Verified Customer

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I made an appointment on May 16th at 8:30 AM for an oil change and tire rotation it took them 2hours and 30 minutes. what's the point of making an appointment if I have to wait that long. change and tire rotation it took them 2hours and 30 minutes. what's the point of making an appointment if I have to wait that long. More

by LRH1945@yahoo.com Verified Customer Verified Customer

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Jovan was easy to work with and was able to explain everything in details. would recommend him everything in details. would recommend him More

by DSHUMAKE Verified Customer Verified Customer

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This was great service. We really appreciate everything during our service. We will continue to come back. We really appreciate everything during our service. We will continue to come back. More

by PARKER.B.LONG Verified Customer Verified Customer

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Charlie went out of his way to help with my issue. He made a point to make sure I get in and out as quickly as possible He made a point to make sure I get in and out as quickly as possible More

by DSHUMAKE Verified Customer Verified Customer

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The prices on your website are very different from what you charging. 89 dollar oil change turns into 139 dollars. Shame. you charging. 89 dollar oil change turns into 139 dollars. Shame. More

by fourgirlz10466 Verified Customer Verified Customer

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Jim Ellis is a 1st class Dealership, from the sales force to the 5 star service department. My recent warranty service was handled by Charles & Brandon, both exceeded my expectations. I’ll always come back t to the 5 star service department. My recent warranty service was handled by Charles & Brandon, both exceeded my expectations. I’ll always come back to this dealership. Thanks man! More

by Robert Wilkins Verified Customer Verified Customer

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Superior service with professional service. Charles Prayor was great! 😊😊. Kept me informed as to progress on the repair. Charles Prayor was great! 😊😊. Kept me informed as to progress on the repair. More

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Nick is the best and provided amazing service and comms along the way! Thank you. along the way! Thank you. More

by mikestango Verified Customer Verified Customer

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Our car has been in the repair center for over a month waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. T waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. They also do not provide a temporary car, leaving us without a car for an undetermined time period. More

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