Charles Rodriguez
Charles Rodriguez at Mercedes-Benz of Cutler Bay
Refer Me

Charles Rodriguez

Service Manager

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

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7 Reviews

Dealership Experience

10 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

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rated

7 Reviews

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7 Reviews of Charles Rodriguez

September 05, 2023

Dealership Rating
Employee Rating

Once again, I had an exceptional experience with the service department at M-B Cutler Bay. They are true professionals. More

by sbeiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 04, 2023

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Employee Rating

Outstanding customer service! I have been a customer for over 10 years. I would not go to any other place! More

by CARRIGANKRAMER16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2023

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you and we thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 04, 2023

Dealership Rating
Employee Rating

I have been a customer for over 10 years. I would not go to any other place. My service department is amazing. Damian and Charlie Rodriguez always outstanding! They provide the best servi More

by CARRIGANKRAMER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ira Jones, Damian Rodriguez

Aug 04, 2023

CARRIGANKRAMER16 responded

Thank you Mercedes Benz of Cutler Bay!

Aug 07, 2023

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 16, 2022

Dealership Rating
Employee Rating

Cutler Bay Mercedes Benz Very professional and friendly. Excellent work and will treat you like family More

by Dlaseigel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adrian Lee Sang

Oct 17, 2022

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Cutler Bay to be a positive one. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

Oct 17, 2022

Dlaseigel responded

your welcome

January 21, 2022

Dealership Rating
Employee Rating

First time customer and I must say a very pleased customer. Regina was the service rep assigned to me and I couldn’t be happier. What an amazing human being. Kind, professional, friendly, and most im More

by Yarixsanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Regina Vera

Jan 23, 2022

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Regina to be a positive one at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

September 24, 2021

Dealership Rating
Employee Rating

Luis Gutiérrez and his entire team ( Janyl Henriquez, Daniel Baster ,Walter Camacho and Lorenzo Veloz ) at Cutler Bay made me feel like a valued client. The overall experience was exceptional. More

by Jacqueline L Sánchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2021

Mercedes-Benz of Cutler Bay responded

Thank you, Jacqueline, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 13, 2021

Dealership Rating
Employee Rating

Staff very professional and efficient. Vehicle pick up service very appropriate during the pandemic situation. Pick up service driver very courteous and my request has been followed (sorry, I do not know More

by Luiz Yamaxxxxa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Lee Sang

Jun 13, 2021

Mercedes-Benz of Cutler Bay responded

Luiz, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

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