Charles Silmon

Charles is the best! He spoke to me like I was a real person and not just some person he wanted to sell a car to. He spent a LOT of time answering my millions of question He spoke to me like I was a real person and not just some person he wanted to sell a car to. He spent a LOT of time answering my millions of questions through my 3 visits to the dealership prior to actually buying the car. Britton was amazing in helping me learn my new car! He was patient and made me feel like less of an idiot when it came to the technology. He walked me through step by step. I greatly appreciated that! More

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What start with just “browsing” turned into finding my next joyride, it was a little stressful at one point due to some miscommunication and a poor decision on my end but Kenneth stuck stayed with me unti next joyride, it was a little stressful at one point due to some miscommunication and a poor decision on my end but Kenneth stuck stayed with me until the end and I am very appreciative of him. Thank you Jeff Haas! More

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Researched a few Mazda dealers in the Houston area for the best price, but was let down and quickly realized that who you do business with is as important as price. Jeff Haas, Mazda, and Charles Silmon ma the best price, but was let down and quickly realized that who you do business with is as important as price. Jeff Haas, Mazda, and Charles Silmon made my purchase hassle-free, and they were highly professional and efficient. I look forward to visiting for my 1st maintenance. Happy Customer!! More

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The best place to buy a Mazda or a pre-owned vehicle is here. You don't just feel like a customer; you become part of the family for years to come. I highly recommend this place to all my friends and famil here. You don't just feel like a customer; you become part of the family for years to come. I highly recommend this place to all my friends and family! If anything goes wrong, they are incredibly accommodating. More

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After purchasing a car with a trade in the trade in car has not been paid off by the dealership and it has been over 4 weeks. I left many messages with the finance department and have never heard back. The has not been paid off by the dealership and it has been over 4 weeks. I left many messages with the finance department and have never heard back. They are quick to take your money but it’s not a priority for them to honor their debts apparently. More

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We’ve purchased 2 Mazdas over the past 5 years both times thru Charles. There is a reason we purchased thru him twice. He’s a straight shooter who makes you feel comfortable and you don’t feel taken advanta thru Charles. There is a reason we purchased thru him twice. He’s a straight shooter who makes you feel comfortable and you don’t feel taken advantage of in the least when you leave the dealership. Looking forward to making our next purchase thru him as well. More

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Horrible experience. Purchased a new car, was called to come get my plate number, color on the paper was different from the actual car color. When I complained about it, Purchased a new car, was called to come get my plate number, color on the paper was different from the actual car color. When I complained about it, I was told they can’t do anything about it, that I should go online and change it myself. When I insisted they fix it, I was left unattended for a long period of time. No one took responsibility for the mistake. They’re all acting unbothered. More

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As you heard of the chip shortage and low inventory going on right now. Helping you out with pricing isn't negotiable. Making a car purchase is a big decision. I the store a few times already and was really on right now. Helping you out with pricing isn't negotiable. Making a car purchase is a big decision. I the store a few times already and was really looking to buy a new car from this dealership on the third trip here. Came in from a few weeks time frame and the priced financing went up. I am very disappointed of the time that I wasted here. More

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Great experience! I just bought my first Mazda about a month and a half ago. We were debating between a Mazda and Toyota. After visiting the two dealerships, my husband I just bought my first Mazda about a month and a half ago. We were debating between a Mazda and Toyota. After visiting the two dealerships, my husband and I agreed that we were impressed with Mazda! The customer service we got was exceptional and everyone is very knowledgeable. We were helped by Taylor and Charles. They made us feel totally comfortable and at ease. The people here really care about making sure they can do their absolute best for you in every way. We loved their attitude and would definitely recommend Jeff Haas Mazda to everyone! More

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Good Experience I was made to feel very important and that my business was important to them. I would avoid going on Saturdays as it was very busy as expected i guess I was made to feel very important and that my business was important to them. I would avoid going on Saturdays as it was very busy as expected i guess. More

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