Charles Smith

Totally satisfactory. The Express Lane is easy to deal with and the service writers are very good. The Express Lane is easy to deal with and the service writers are very good. More

by ZEPHYR.HH Verified Customer Verified Customer

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This was a horrible experience, I had several things needing to be done communication was terrible, never getting an update of if my car was done and when calling or messaging for updates response was v needing to be done communication was terrible, never getting an update of if my car was done and when calling or messaging for updates response was very delayed. I think my car sat with Ford for 20+ days for items that should have taken maybe 3 days. End to end from big to little things it was a horrible hassle and terrible service. From the representative to the product delivery- I just last week had my car serviced by Temple and they vacuumed my car gave me updates 1x per day and we proactive. More

by KELLIEANN234 Verified Customer Verified Customer

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Always get great service and really appreciate WiFi and a place to work while I wait. Been working with Shay and his team for many years now place to work while I wait. Been working with Shay and his team for many years now More

by NELSON_MIKESKA Verified Customer Verified Customer

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The whole experience from beginning to the end was great! Fast, efficient and very friendly! Fast, efficient and very friendly! More

by lvaldespino52 Verified Customer Verified Customer

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Very impressed with the service, communication and speed of the repair. Charles is laser focused on the customer and making it right. of the repair. Charles is laser focused on the customer and making it right. More

by KENLANGSTON Verified Customer Verified Customer

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when I brought in my Lincoln for service they told me Incas all set and then texted me yesterday that it was not fixed and would come to my home to do the repair. What kind of operation do you think you Incas all set and then texted me yesterday that it was not fixed and would come to my home to do the repair. What kind of operation do you think you are running?? being to your customers is not a good business plan. More

by BONELLIS49 Verified Customer Verified Customer

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Great customer service, they were polite and courteous. Found the car we were looking for. Found the car we were looking for. More

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Everything ok the service was excellent, good customer support, and the service on my vehicle was on time and fast. Thanks support, and the service on my vehicle was on time and fast. Thanks More

by jmora75nary Verified Customer Verified Customer

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Thanks to mac haik for debugging and resolving several issues with my ford bronco and the fast and professional service issues with my ford bronco and the fast and professional service More

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Vehicle pickup and delivery, along with their friendly customer service, made for an excellent experience. I certainly recommend Mac Haik’s service department. customer service, made for an excellent experience. I certainly recommend Mac Haik’s service department. More

by Russ F. Verified Customer Verified Customer

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