Charles Smith
Charles Smith at Mac Haik Ford Lincoln

Charles Smith

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.3
42 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

4.3

42 Reviews

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42 Reviews of Charles Smith

October 16, 2025

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Employee Rating

Easy to deal with. Love the pick up and drop off service. Finished up the repair quickly. More

by NEELYWILLARD
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Recommend Dealer
Yes

October 16, 2025

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Easy in easy out, no issues with my engine repair. 15 word minimum for this review. More

by HARRINGTON.JEREMIAH
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Recommend Dealer
Yes

Other Employees Tagged: zollie

October 14, 2025

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Was excellent, thanks for everything help for us, I give 5 starts to Mattew Hudson, was the sales person, God Blessed 🙏 More

by CARMELITA.RIOJAS
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Recommend Dealer
Yes

Other Employees Tagged: Matter Hudson

October 13, 2025

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My car was in and out of that shop WAY too many times. Even after the recall was performed on my car to fix the coolant from leaking into the engine. I still have white smoke pouring out of the tailpipe More

by BJOHNSON4444
Service Price Transparency
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Recommend Dealer
No

September 30, 2025

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We experienced good service with getting our truck back before the 2-3 weeks they said it would take to repair. Truck rinds much better. More

by MATTHEWJ4
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Recommend Dealer
Yes

Other Employees Tagged: Mark Stepp

September 26, 2025

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Trevor Lindell and his team did a great job servicing my vehicle. They provided a thorough video of each checkpoint along with recommendations for service. I’m very pleased with my experience at Mac Haik More

by USNAVY1610
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Recommend Dealer
Yes

September 24, 2025

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I took my truck in on Tuesday morning and ask him to get it back to me by Friday and he said he would he never called me Friday and I had to fight Saturday to get my truck back. Didn’t even get the transmis More

by GLENN.MCCLELLAN
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Recommend Dealer
No

September 18, 2025

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My service advisor was helpful and kept me informed of what was going on throughout the whole process. The work done on my car was satisfactory and I will definitely be coming back for all of my future ne More

by ALICEMM103
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Recommend Dealer
Yes

Other Employees Tagged: Shay Piel , Shawn Grant

September 18, 2025

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Me encanta el trabajo tan eficiente y rápido que hacen todos en general, también soy fan de el trato y la amabilidad que les brindan a sus clientes.. More

by YUNETRR
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Recommend Dealer
Yes

September 01, 2025

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Employee Rating

Charles was very helpful. The only issue is that my truck sat there a week before they were able to look at it. Apparently the electrical techs are very busy. Glad they found More

by doctodd1
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Recommend Dealer
Yes
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