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Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel | Page 28

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
409 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

4.8

409 Reviews

Write a Review

409 Reviews of Charles Wiebel

April 19, 2024

Dealership Rating
Employee Rating

Excellent customer service. Great technicians work. I completely trust this dealership and their employees...we'll done More

by ROBERTALLBEE1160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Pete Smillie

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Apr 22, 2024

Ed Morse Chevrolet Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

April 19, 2024

Dealership Rating
Employee Rating

I come back because I always have a good experience with the service department. They pick up my car and drop it off when done, makes it quite easy on my hectic daytime schedule. Charles kept me up to date More

by SEAN.DANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wittmer

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Apr 22, 2024

Ed Morse Chevrolet Buick GMC responded

Sean, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

April 18, 2024

Dealership Rating
Employee Rating

Ed Morse technicians are very skilled and helpful. They follow through and make sure the repairs are done right. More

by JRJ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wittmer

Print
Apr 22, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Ed Morse Chevy Buick GMC Team

April 18, 2024

Dealership Rating
Employee Rating

I worked with service to get the right tires for my Acadia and they nailed it. I have never been let down by Rob the service director and his crew. Thank you. More

by WMHILGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Rob Wittmer , Pete Smillie

Print
Apr 22, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Rob was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Ed Morse Chevy Buick GMC Team

April 10, 2024

Dealership Rating
Employee Rating

They were short handed and it would have been nice to receive a phone call that our vehicle service would be delayed. We made plans around our 10am appt but the vehicle was not done until 1pm. Once ar More

by BATESDC5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 12, 2024

Ed Morse Chevrolet Buick GMC responded

We apologize for any inconvenience you experienced. We understand how frustrating this can be and we are doing our best to ensure that all customers receive timely service. Please let us know if there is anything else we can do to help. Sincerely, The Ed Morse Chevy Buick GMC Team

April 06, 2024

Dealership Rating
Employee Rating

Great customer service and answered by questions and taking care of my needs. Will come back More

by BLA3NN
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Pete Smillie

Print
Apr 10, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Ed Morse Chevy Buick GMC Team

April 06, 2024

Dealership Rating
Employee Rating

My experience was very good from the time I pulled in to the time car was done. Thanks More

by CARTERJON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Pete Smillie

Print
Apr 10, 2024

Ed Morse Chevrolet Buick GMC responded

Jon, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Ed Morse Chevy Buick GMC Team

March 30, 2024

Dealership Rating
Employee Rating

Staffing is courteous and explained repairs well. Took care of everything properly and professionally! Thank you to Rob and Charles!! More

by betjhagens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Whitmer

Print
Apr 02, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

March 29, 2024

Dealership Rating
Employee Rating

When I made the appointment, she was quick, efficient and well spoken. I got in the same day and everything went well. More

by WENDYMLIZAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Pete Smillie, Rob Wittmer

Print
Apr 01, 2024

Ed Morse Chevrolet Buick GMC responded

Wendy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Ed Morse Chevrolet Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Ed Morse Chevy Buick GMC Team

March 23, 2024

Dealership Rating
Employee Rating

The service team is very professional and thorough! I like being able book appointments online. More

by MRRADTKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

Print
Mar 26, 2024

Ed Morse Chevrolet Buick GMC responded

We are thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! Sincerely, The Ed Morse Chevy Buick GMC Team

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