Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel | Page 29

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
409 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

4.8

409 Reviews

Write a Review

409 Reviews of Charles Wiebel

March 23, 2024

Dealership Rating
Employee Rating

I wished they had washed my vehicle as I requested, it was not a big problem but the action was requested. More

by PICKERING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, MC Henderson

Print
Mar 26, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your feedback with us. At Ed Morse Chevrolet Buick GMC Muscatine, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

March 20, 2024

Dealership Rating
Employee Rating

Usually great service! I wish they would stop using Chevrolet's pricing on repairs! $85 to replace a license plate bulb and a brake bulb! Ridiculous! More

by jdohrman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 22, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Ed Morse Chevy Buick GMC Team

March 19, 2024

Dealership Rating
Employee Rating

Service team was great to work with me and very accommodating. Even got me a loaner vehicle while mine was being serviced. Would recommend this place to anyone. More

by JPFEIFFER2
Recommend Dealer
Yes
Print
Mar 22, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

March 16, 2024

Dealership Rating
Employee Rating

I feel they did not check my brakes on my truck . My brake indicator in my truck Tells me my brake They need replaced. More

by ABEIDELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth Weber

Print
Mar 18, 2024

Ed Morse Chevrolet Buick GMC responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

March 14, 2024

Dealership Rating
Employee Rating

Great service and they stand behind their work. Popcorn is good too! They have my business from now on. More

by SMILLIE378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Edkin, Elizabeth Weber , Pete Smillie

Print
Mar 17, 2024

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

March 12, 2024

Dealership Rating
Employee Rating

Jake. This Dale's person was great.They didn't have some me d*** the fine a** guy helped me throw all this stuff.I can't complain about anything.They've bee More

by ninny41086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Jake Mussehl, Elizabeth Weber, Dan Cox, Rob Wittmer , Pete Smillie

Print
Mar 15, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Ed Morse Chevrolet Buick GMC Muscatine and we look forward to your continued business! Sincerely, The Ed Morse Chevy Buick GMC Team

March 07, 2024

Dealership Rating
Employee Rating

Did Not have the correct parts to complete the job Staff very rude and unprofessional mainly one person who is a problem at every visit will be changing vehical brands if I can not find a better service ce More

by KF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

Print
Mar 11, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback. We pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

March 03, 2024

Dealership Rating
Employee Rating

Charles was so proactive and called us to remind us about our recall and get us scheduled. He is very personable and helpful. You have a great employee in Charles! More

by TAMI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 05, 2024

Ed Morse Chevrolet Buick GMC responded

Tami, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Charles does for Ed Morse Chevrolet Buick GMC Muscatine and our customers. Hope to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

March 01, 2024

Dealership Rating
Employee Rating

Charles was so friendly. He explained the whole process for this service and the following one. he kept me updated along the way and made sure I was not only satisfied, but h More

by jackie.proulx.hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wood, Dan Cox

Print
Mar 05, 2024

Ed Morse Chevrolet Buick GMC responded

Hello Jackie, and thank you for your kind words! Charles is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

March 01, 2024

Dealership Rating
Employee Rating

Wonderful service and easy to schedule an appointment. Love that they will pick up and drop off my car where I work. We have been customers for over 40 years! More

by TCARTER1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wittmer , Steve Daly

Print
Mar 05, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for putting your trust in Ed Morse Chevrolet Buick GMC Muscatine! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Ed Morse Chevy Buick GMC Team

1
...
28
29
30
...
41

Dealership Inventory (165 Vehicles)

used 2023 Chrysler Voyager car, priced at $17,670
2023 Chrysler Voyager
used
Silver Mist Clearcoat exterior
Automatic
Front-wheel Drive
$17,670
View Details
new 2026 GMC Sierra 1500 car, priced at $53,770
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$53,770
View Details
new 2026 Chevrolet TrailBlazer car, priced at $30,610
2026 Chevrolet TrailBlazer
new
Cacti Green exterior
Automatic
All-wheel Drive
$30,610
View Details
used 2024 Chevrolet Malibu car, priced at $18,670
2024 Chevrolet Malibu
used
Summit White exterior
Automatic
Front-wheel Drive
$18,670
View Details
new 2026 Chevrolet Blazer car, priced at $38,745
2026 Chevrolet Blazer
new
Black exterior
Automatic
All-wheel Drive
$38,745
View Details
new 2027 GMC Yukon car, priced at $93,910
2027 GMC Yukon
new
Onyx Black exterior
Automatic
Four-wheel Drive
$93,910
View Details
View All Inventory