20 Reviews
Write a Review20 Reviews of Charles Williams
September 06, 2023
The windshield had a crack and needed to be replaced on the used truck we purchased. It took 28 days for this to be done, today, finally. the used truck we purchased. It took 28 days for this to be done, today, finally. More
Other Employees Tagged: Jeremy Stibb
August 23, 2023
All the people working there were very nice and professional. Will highly recommend this dealership! professional. Will highly recommend this dealership! More
Other Employees Tagged: Jeremy Stibb, Diane Simenson-Grant
August 14, 2023
Very pleased with the service @ West Side Garage Chris & Russ we’re amazing ! Thank you again Russ we’re amazing ! Thank you again More
Other Employees Tagged: Chris Schmidt , Russ
April 27, 2021
To date West Side was my worst car buying experience. They tried to pull tricks and completely alter the deal that was already agreed upon, then when I wouldn’t agree said they were just going to put the They tried to pull tricks and completely alter the deal that was already agreed upon, then when I wouldn’t agree said they were just going to put the truck back on the lot and sell it and wouldn’t hold it 1 day till Monday . Mind you the details of the deal were already agreed on prior to me driving an hour out there, I held up my end of the bargain they did not, even though I went over the details with the salesmen i was working with a half dozen times or more so there wouldn’t be any surprises that day. I will never go to West Side again nor recommend anyone I know go there. In the past year I bought a truck from them, as did a co-worker from the railroad I sent to them on recommendation. Now, I will do quit the opposite and go out of my way to let others know how bad they treat customers. People please just pay attention to how dealerships treat customers when the supply of vehicles is low, and remember that for when things get back to normal. West Side just lost a customer for life. More
Other Employees Tagged: Jeremy Stibb
March 19, 2020
Awesome people that were patient with me on choosing me truck. Once I decided the process went really fast. I was driving my truck off the lot the same day. truck. Once I decided the process went really fast. I was driving my truck off the lot the same day. More
Other Employees Tagged: Diane Simenson-Grant , Ryan Vandehey
January 30, 2020
I felt good that some people take time out of there busy life to check out what is going on with my. Bob also made me feel better to drive my Trax life to check out what is going on with my. Bob also made me feel better to drive my Trax More
Other Employees Tagged: Bob Hogan , Jeff Kapp
November 04, 2019
I'll be back I received the same customer care that I was given on my last purchase from West Side garage. I have no reason to go anywhere else. Keep up the good I received the same customer care that I was given on my last purchase from West Side garage. I have no reason to go anywhere else. Keep up the good work. More
Other Employees Tagged: Jeff Maldwin , Bob Schetter, Ryan Vandehey
October 15, 2019
Local I was happy to find a local dealership with just the right vehicle for me. The team I worked were all very friendly and helpful. I was happy to find a local dealership with just the right vehicle for me. The team I worked were all very friendly and helpful. More
Other Employees Tagged: Bob Schetter, Ryan Vandehey
September 17, 2019
very good straight up pricing . no surprises.. was very happy with locating and delivering everything I wanted and tried to make sure I was happy.. thank you . straight up pricing . no surprises.. was very happy with locating and delivering everything I wanted and tried to make sure I was happy.. thank you . I will pass on .. More
Other Employees Tagged: Ryan Vandehey
September 10, 2019
Bought a new car Diane was so great at helping me find the car I wanted, especially in the color I wanted. When they found it a few days later, she went through all th Diane was so great at helping me find the car I wanted, especially in the color I wanted. When they found it a few days later, she went through all the features to make sure I understood how to use them. All in all, it was an excelent experience. More
Other Employees Tagged: Diane Simenson-Grant , Ryan Vandehey