Charles Wood
Charles Wood at Fairfield Ford of Montoursville

Charles Wood

Sales Coordinator

Fairfield Ford of Montoursville

5071 Lycoming Mall Dr.
Montoursville, PA 17754

Contact Me
4.8
161 Reviews

With over 31 years in the business which includes management,sales and trainer. I still find that listening to the customer and finding out there needs and wants and truly having there best interests at heart is what it takes to make to have a long term successful career in the car business.That is why my goal is to try to give every customer the best buying experience they have ever had.That in itself will get you repeat business and referrals and that is what makes you succesfull and have happy customers and in a lot of cases friends also

Dealership Experience

6 yrs, 4 mos

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

Helping customers have the best car buying experience they have ever recieved

4.8

161 Reviews

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161 Reviews of Charles Wood

August 06, 2025

Dealership Rating
Employee Rating

Insurance card missing after picking vehicle back up. Tech was not very kind to my husband when he called in to question why an emissions was done on my vehicle when it was not inspected. Assuming becaus More

by PETERMAN.EMILEE
Service Communication
Recommend Dealer
No
Aug 06, 2025

Fairfield Ford of Montoursville responded

Good morning! Just to clarify a few things: the emissions test must be done first in Pennsylvania. So that's why the emissions sticker was replaced first. Secondly, we couldn't replace the inspection sticker due to the illegal windshield tint, which we explained to you. In order to pass inspection, it would need removed or changed to an acceptable legal level. If it had been changed, we could have put the legal Pa inspection sticker on. Even if a tech here had passed it before, as you profusely stated, the tech that got it this time was simply following his interpretation of the law and chose to not pass it due to the tint. I'm terribly sorry your insurance card was not returned properly. I wish we would have known that day, I would have gladly called your agent/company and requested one be faxed to us on your behalf. Please reach out if you have any further questions!

July 18, 2025

Dealership Rating
Employee Rating

GREAT DEAL and VERY friendly service as we bought a 2022 Chevrolet Malibu. Salesman Chuck Wood and owner Bill Manos treated us like family! THANK YOU! Ron and Liz Aderhold More

by montourcardshop
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Owner Bill Manos

July 13, 2025

Dealership Rating
Employee Rating

EXCELLENT service for us as we bought a 2022 Chevrolet Malibu fro them! Owner Bill Manos and salesman Check Wood treated us like family and we got a GREAT car! THANK YOU! More

by montourcardshop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Hamiliton , Chris Caldwell, Abraham Garcia, Ian McCann, Owner Bill Manos

July 11, 2025

Dealership Rating
Employee Rating

Very great people, great attitude, very helpful. Will definitely shop here for my next vehicle More

by lucasbahr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Hamiliton, Tyler Kling

May 23, 2025

Dealership Rating
Employee Rating

I would have liked to have received a service manual and a door code for my vehicle More

by sjbaifs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kling

May 15, 2025

Dealership Rating
Employee Rating

Who’s Tyler kling? My salesman was Isiah new guy. Excellent service. Tried real hard scored a 100 with me More

by RUEDIGER96
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kling , Isiah polish last name

May 13, 2025

Dealership Rating
Employee Rating

Andy (Chuck) Powell was wonderful and is always great to deal with! Thank you so much! Tara More

by TKRANZ22873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kling , Andy (Chuck) Powell

May 09, 2025

Dealership Rating
Employee Rating

Andy always works hard to answer my questions and provide exceptional service. I also appreciate the ride to work! More

by SANDRARICHMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 07, 2025

Dealership Rating
Employee Rating

I was thoroughly impressed with the exceptional service I received. My concerns were attentively addressed exceeding my expectations, and leaving me deeply grateful. Thankyou ! More

by SIMONDONNA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Powell

May 03, 2025

Dealership Rating
Employee Rating

Great group of folks to help find problems. Service is always good. Thanks to all More

by joanmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service department

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