Charley Lawrence | Page 10

Almost perfect Overall my experience with Dover Honda was a good one. I had a 2010 CRV that had none of the new safety features and came in with the express purpose Overall my experience with Dover Honda was a good one. I had a 2010 CRV that had none of the new safety features and came in with the express purpose of buying a new CRV that included as many safe driving options as possible; Charley Lawrence made that happen. He was not pushy, but explained cogently what options were available, how they operated and how they would help me. I have been back several times for clarifications of several options. Charley was there to help me on one occasion and Chance Redden put on my license plate and clarified the cooling system operations. Both were friendly and helpful. My one complaint lies with the people who prepped the vehicle. I had to return to have mudflaps and mats that I had purchased installed. Also, on a road trip to Vermont, I noticed that the inside of the windshield was difficult to see thru' because of a grimy film that had not been properly cleaned. The car had been deemed complete. Overall I feel that I've had a very good experience with Dover Honda and would return again and recommend it to others. More

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Very smooth process. Staff was very attentive and helpful while I purchased my first car. Charley was incredibly patient while I shopped around, yet maintained contact wit Staff was very attentive and helpful while I purchased my first car. Charley was incredibly patient while I shopped around, yet maintained contact with me throughout the process. He was terrific! More

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Great service experience. Dover Honda’s Service Department is Great! I highly recommend them. I find them helpful, prompt, and professional. It’s a nice touch that they wa Dover Honda’s Service Department is Great! I highly recommend them. I find them helpful, prompt, and professional. It’s a nice touch that they was my vehicle after the service is complete. More

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Perfect We love Honda,,,,the complaint I do have is we stiil to this date have NOT received our 100.00 for referring my daughter and son in law to your dealer We love Honda,,,,the complaint I do have is we stiil to this date have NOT received our 100.00 for referring my daughter and son in law to your dealership,My son in law did call and asked about our rebate, ,,was told they would get right on this, They purchased their vehicle October 2017. More

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Very enjoyable purchase I never thought I would use the word enjoyable in describing a car purchase but here I am using it for my experience at Dover Honda. Charley made pur I never thought I would use the word enjoyable in describing a car purchase but here I am using it for my experience at Dover Honda. Charley made purchasing my new Ridgeline a very pleasant and relaxing time. More

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Great car buying experience! After test driving many vehicles at different dealerships, we returned to Dover Honda for two reasons. First, the 2017 CRV was our favorite of the veh After test driving many vehicles at different dealerships, we returned to Dover Honda for two reasons. First, the 2017 CRV was our favorite of the vehicles we tested, hands down! Second, the experience we had at Dover Honda initially was wonderful. Charley and Ric gave us their best price on the vehicle from the get-go and were very straightforward. We were very happy with the purchase price of the vehicle that we ultimately chose. In addition, Charley was an absolute pleasure to work with, was very transparent and honest in all steps of the process, and answered all of our questions thoroughly. We also had a great experience with Sarah in Finance. We purchased our Civic at Dover Honda in 2013 and are so happy we returned to purchase another vehicle here. The experience Dover Honda provides its customers is, in our opinion, significantly different than what the typical car dealership provides. Everyone is honest, upfront, friendly, and genuine. We look forward to returning here to have both of our vehicles serviced and will absolutely consider purchasing our next vehicle from Dover Honda! We would highly recommend purchasing a car here/servicing a car here to anyone. More

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Charley Lawrence Charley made our experience of purchasing our new Ridgeline very pleasant and with no stress. He answered our questions completely and honestly. Will Charley made our experience of purchasing our new Ridgeline very pleasant and with no stress. He answered our questions completely and honestly. Will recommend Charlie at Dover Honda to our friends. More

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Excellent Service My husband and I were promptly greeted when we arrived. Charlie was our sales rep and he was very patient and took his time with us. Ultimately, we My husband and I were promptly greeted when we arrived. Charlie was our sales rep and he was very patient and took his time with us. Ultimately, we did purchase a vehicle. I picked up the vehicle on January 18, 2017. The weather was not great.. It was snowing and the roads were slippery and snowy. Charlie made sure to tell me to drive safely. Later in the day after I got home Charlie took the time to call me at home to make sure I got home safely. That is really going above and beyond his job description and I appreciated that very much. More

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