Charlie Albanese
Charlie Albanese at Bical Auto Mall
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Charlie Albanese | Page 24

Chevy/Cadillac/Buick/GMC

Bical Auto Mall

2859 Flatbush Avenue
Brooklyn, NY 11234

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5.0
445 Reviews

I started in 1967 as a mechanic and worked my way to being a owner was their 30 years , I then purchased a Chevy / Buick in Rockland County My experiance in sales over 40 years and still have same customer's all these years

Dealership Experience

15 yrs, 2 mos

Industry Experience

57 yrs

Languages Spoken

English English

5.0

445 Reviews

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445 Reviews of Charlie Albanese

September 13, 2020

Dealership Rating
Employee Rating

My latest experience with Charlie Albanese has been the most pleasant and meaningful experience yet. I had extenuating circumstance which he did his best to make sure that that did not stop me from leasing More

by Kdthomps4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan Soroka

Sep 16, 2020

Bical Auto Mall responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Charlie and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, The Bical Auto Mall Team

September 09, 2020

Dealership Rating
Employee Rating

Charlie works very hard and was a pleasure to deal with. Charlie answered all my questions and concerns .He always got back to me ASAP . More

by reginacurly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Megan Soroka

Sep 11, 2020

Bical Auto Mall responded

Regina, we loved reading this review! Happy customers are our aim, and it appears Charlie really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, The Bical Auto Mall Team

September 07, 2020

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Employee Rating

The atmosphere of the dealership is Clean, peaceful and professional. Charlie Albanese is warm and has a very pleasant personality. He sees the customer and he makes you feel worthy. He very knowledgeab More

by J C Quarless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2020

Bical Auto Mall responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Charlie was able to meet your needs. At Bical Auto Mall, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, The Bical Auto Mall Team

August 26, 2020

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Employee Rating

Very good customer service they treat you like family and as a customer they don’t sell you a car they like you buy a car More

by Wickeddave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Spoto, David Ramoutar, Megan Soroka , Sal Muffaletto, Valerie Simmons

Aug 31, 2020

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Bical Auto Mall Team

August 18, 2020

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Employee Rating

Thank you Charlie A, for helping us fulfill our dream of obtaining a new car. Your professionalism was an unexpected surprise, after having a horrible experience in the past. More

by Godsown1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2020

Bical Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Bical Auto Mall Team

August 18, 2020

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Charlie Alabanese, was excellent!! Very knowledgeable and accommodating! From start to finish my experience at Bical was an absolute pleasure! Highly recommend Bical and Charlie Albanese! More

by Dkostandi701
Recommend Dealer
Yes
Aug 21, 2020

Bical Auto Mall responded

We cannot thank you enough for your wonderful review of Bical Auto Mall and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Bical Auto Mall Team

August 17, 2020

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Employee Rating

Charlie was an absolute gentleman to work with.The car leasing experience was easy and a charlie answered all of my questions with no run around .He explained all aspects of the car without hesitation. More

by Grimpy265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan Soroka

Aug 20, 2020

Bical Auto Mall responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, The Bical Auto Mall Team

August 15, 2020

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Employee Rating

This is my second time leasing a vehicle from Bical. They are very nice and knowledgeable. Charlie was a wonderful sales man and went above and beyond to make me comfortable. He even mailed me a letter I had More

by Detienne567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2020

Bical Auto Mall responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Charlie and our team were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The Bical Auto Mall Team

August 15, 2020

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Employee Rating

They made everything so easy. It was the best process I’ve ever had buying a new car. Thanks so much for all the great service More

by Bullochsaaa
Recommend Dealer
Yes

Other Employees Tagged: Jamil Quaiser

Aug 19, 2020

Bical Auto Mall responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, The Bical Auto Mall Team

August 11, 2020

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Employee Rating

Streamlined, efficient and friendly service Charlie was helpful from the very beginning when we spoke on the phone. He had everything ready for when I came for the car. Very streamlined efficien More

by arandee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2020

Bical Auto Mall responded

Arandee, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Bical Auto Mall satisfied. We are very appreciative of your 5-star review! Best, The Bical Auto Mall Team

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