Charlie Field | Page 3

Wesley nichols in service department was great. Dealership did good job replacing a broken windshield on my 2024 Kia. Prompt and courteous. Good job! Dealership did good job replacing a broken windshield on my 2024 Kia. Prompt and courteous. Good job! More

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The facility is very well maintained and all of the personnel I have had contact with have provided outstanding service. personnel I have had contact with have provided outstanding service. More

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Worst ever. We dropped off my son’s car and come to find out he needs a new main battery. The told me the repairs would be $6000 but have no details and would no We dropped off my son’s car and come to find out he needs a new main battery. The told me the repairs would be $6000 but have no details and would not tell me. After asking many times of what all work needed to completed never got a straight answer. Called several times and sent several emails. No response till one day another advisor called me and asked me if I wanted to have the repairs completed. I then again asked for the details and was told they would have to look into it. A week went by still no word I called a few time with no luck and then got a text that my sons car was ready for pick up. I called to ask what all took place only to get no call backs. On 12-23 I received a certificate letter that the car was towed and I have to pay $600 to get it out. They did not have permission to tow it and should not have towed the car and still not returning calls and the towing company wants me to pay them for something the service department took upon themselves to do. They are completely unprofessional and do not waist your money on the crooks. Who knows this might be a good story for fox4. How service departments for cars dealership take your money and if you ask for details they find a way to screw you over. More

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Excellent customer service, attention to detail. Would strongly recommend Kia to my friends Keep up the great work Would strongly recommend Kia to my friends Keep up the great work More

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They have such wonderful service, very communicative with the whole process. Helped me understand what all was being done and needed to my car. the whole process. Helped me understand what all was being done and needed to my car. More

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I had multiple recalls and they did everything under an hour I appreciate you guys and you guys have a customer for life. hour I appreciate you guys and you guys have a customer for life. More

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Being treated as a valued customer and not just as a person who purchased a cat person who purchased a cat More

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10! My Sorento runs better than when new and gas mileage has improved. Amazing service ppl there! 👍 My Sorento runs better than when new and gas mileage has improved. Amazing service ppl there! 👍 More

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I always get friendly professional help with Kia service, they take good care of The car in a timely fashion, they communicate in a timely fashion. Always Give me updates with the car is being s service, they take good care of The car in a timely fashion, they communicate in a timely fashion. Always Give me updates with the car is being serviced. Thank you! Great job!❤️ More

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Great service! Quick oil change, all points checked and explained to me, my Kia has 210 k miles and always serviced at Moritz Kia dealerships. Thanks to Paul servic Quick oil change, all points checked and explained to me, my Kia has 210 k miles and always serviced at Moritz Kia dealerships. Thanks to Paul service advisor and Charlie service manager for great service. I will be back and will recommend this dealersgip to my friends and coworkers More

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