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Charlie Field

Overview Reviews (77)

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Charlie Field

Charlie Field | Page 4

Service Director

Moritz Kia Alliance

11210 North Freeway
Fort Worth, TX 76177

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5.0

77 Reviews

Overview Reviews (77)

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English

5.0

77 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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77 Reviews of Charlie Field

July 31, 2023

Dealership Rating

Employee Rating

The whole experience was great! It always is when I’m there. From my purchase to my service, it’s always a very pleasant day. Thank you all for your great hospitality and service . It always is when I’m there. From my purchase to my service, it’s always a very pleasant day. Thank you all for your great hospitality and service . More

by Ninnagambles.bb

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arshad "Archie" Shekha, Brian Lucas , Steve Van Cleave

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Aug 03, 2023 -

Moritz Kia Alliance responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Best, The Moritz Kia Alliance Team

June 02, 2023

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Brian Lucas was prompt and friendly. They definitely make sure you are taken care of. They definitely make sure you are taken care of. More

by Sarahhams5790

Service Price Transparency

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Lucas

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Jun 07, 2023 -

Moritz Kia Alliance responded

It’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, The Moritz Kia Alliance Team

May 18, 2023

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Would love to recommend Kia to all my friends, great service and vary friendly people that answer all your questions . service and vary friendly people that answer all your questions . More

by Garry.carlstrom

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Bryan Vick, Matt Ducote, Brian Lucas , James Honeycutt, Bruce Lindeman, Steve Van Cleave, Kevin White

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May 18, 2023 -

Garry.carlstrom responded

5 Star Service

May 10, 2023

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Employee Rating

Always exceptional service. Keeps me up to date on all preventive maintenance. Great service in every way. Thank you. Keeps me up to date on all preventive maintenance. Great service in every way. Thank you. More

by Glenn

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Lucas , Steve Van Cleave

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May 15, 2023 -

Moritz Kia Alliance responded

Thank you for this amazing review! We really appreciate your business. Best, The Moritz Kia Alliance Team

May 04, 2023

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People are really polite and service is quick and efficient. Work is done well as far as I can see. efficient. Work is done well as far as I can see. More

by Baba

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Lucas , Steve Van Cleave

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May 10, 2023 -

Moritz Kia Alliance responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, The Moritz Kia Alliance Team

April 29, 2023

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Employee Rating

Great service and communication. The vehicle was completed in a timely manner and was washed washed before I picked it up. The vehicle was completed in a timely manner and was washed washed before I picked it up. More

by Langleytx

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Brian Lucas , Steve Van Cleave

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May 03, 2023 -

Moritz Kia Alliance responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team

April 14, 2023

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Great sales and service department! This is our second KIa and I love it! We will return to this dealership when ready for a new vehicle. This is our second KIa and I love it! We will return to this dealership when ready for a new vehicle. More

by bmegge

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

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Apr 19, 2023 -

Moritz Kia Alliance responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Moritz Kia Alliance Team

February 23, 2023

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Staff at Kia Alliance is really ready to help for any support customer is looking out. support customer is looking out. More

by naveenpandit1

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Recommend Dealer

Yes

Other Employees Tagged: Brian Lucas

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Feb 28, 2023 -

Moritz Kia Alliance responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Best, The Moritz Kia Alliance Team

February 08, 2023

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Your service people are friendly, courteous and professional. They answer all questions completely, give detailed information and make you feel comfortable. Great environment. professional. They answer all questions completely, give detailed information and make you feel comfortable. Great environment. More

by Theresa.dickey

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Kyle

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Feb 13, 2023 -

Moritz Kia Alliance responded

Theresa, thank you for sharing this great feedback with us. We feel our service department is what makes Moritz Kia Alliance special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, The Moritz Kia Alliance Team

January 27, 2023

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Employee Rating

Always courteous and ready to help. The waiting area is very nice so just bring a book and before you know it your vehicle is ready. The waiting area is very nice so just bring a book and before you know it your vehicle is ready. More

by Joan

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Recommend Dealer

Yes

Other Employees Tagged: Steve Van Cleave

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Feb 01, 2023 -

Moritz Kia Alliance responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, The Moritz Kia Alliance Team