Charlie Field
Charlie Field at Moritz Kia Alliance

Charlie Field | Page 6

Service Director

Moritz Kia Alliance

11210 North Freeway
Fort Worth, TX 76177

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5.0
77 Reviews

Languages Spoken

English English

5.0

77 Reviews

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77 Reviews of Charlie Field

August 12, 2022

Dealership Rating
Employee Rating

Service was great. Wait time was great. Customer service was excellent.I would recommend your business to any one. More

by roseannalgeer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brian Lucas , Steve Van Cleave, Paul Egerton

Aug 16, 2022

Moritz Kia Alliance responded

Thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Best, The Moritz Kia Alliance Team

August 07, 2022

Dealership Rating
Employee Rating

Moritz Kia Alliance has a top-notch service department! Taylor Ridgeway always takes care of us and makes us feel at home while going above and beyond! The service department doesn’t think of you as a na More

by Michelle M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Lucas , Steve Van Cleave, Taylor Treadway

Aug 10, 2022

Moritz Kia Alliance responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Moritz Kia Alliance Team

July 19, 2022

Dealership Rating
Employee Rating

I look forward to bringing my car in for service, the advisors take great care of me and listening to what issues I have with my car. Keep up the great work! More

by Kimmh23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Lucas , Steve Van Cleave, Paul

Jul 22, 2022

Moritz Kia Alliance responded

Hello, and thank you so much for your kind words about our service department! We can't tell you how much we appreciate your customer loyalty. Take care! Best, The Moritz Kia Alliance Team

July 06, 2022

Dealership Rating
Employee Rating

The service department employees are respectful courteous and knowledgeable and explain everything that is being done More

by Spauldingrobyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Lucas , Steve Van Cleave

Jul 11, 2022

Moritz Kia Alliance responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Best, The Moritz Kia Alliance Team

June 08, 2022

Dealership Rating
Employee Rating

I needed to wait for the service to be complete due to the driving distance, so I took my work computer along anticipating a long wait. I had barely gotten my computer booted when they called my name sayi More

by Jamesmasseymontgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Lucas , Steve Van Cleave

Jun 13, 2022

Moritz Kia Alliance responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Moritz Kia Alliance Team

June 04, 2022

Dealership Rating
Employee Rating

Fast friendly fair and quality service I drive 30 miles out of my way to this particular dealership. More

by calvinnking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Lucas , Steve Van Cleave

Jun 08, 2022

Moritz Kia Alliance responded

Thank you so much for taking the time to write such great feedback. Best, The Moritz Kia Alliance Team

May 29, 2022

Dealership Rating
Employee Rating

Me and my Husband had an appointment at 8am. They took us in any 8 and I had to get my registration done also but we were still out quick and with both cars washed. Love my Kia dealership. More

by Yolandabutler89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2022

Moritz Kia Alliance responded

Thank you for this amazing review! We really appreciate your business. Best, The Moritz Kia Alliance Team

May 20, 2022

Dealership Rating
Employee Rating

My oil was changed promptly and service was great! I will be back for future oil changes. More

by hbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor

May 25, 2022

Moritz Kia Alliance responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Moritz Kia Alliance Team

April 25, 2022

Dealership Rating
Employee Rating

Took my Sedona in for a recall. They damaged the hood, admitted it, did a ridiculous patch job and expect me to be OK with this. Small claims court here we go! More

by mjl4112
Recommend Dealer
No

Other Employees Tagged: Steve Van Cleave

January 01, 2021

Dealership Rating
Employee Rating

Service Dept was polite and accommodating in making the service appointment. Service was completed within the time frame promised, checkout was efficient. Will definitely return. More

by Frances.Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Lucas , Jason Burkhart, Tim Gough, Steve Van Cleave

Jan 06, 2021

Moritz Kia Alliance responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Moritz Kia Alliance Team

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