Charlie Giamanco

Bill Fusco, great salesman. Good listener, responded to all our questions No hard sell. Knows his product line. Very satisfied with our outcome. Good listener, responded to all our questions No hard sell. Knows his product line. Very satisfied with our outcome. More

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Mary was excellent made sure everything went smoothly helped getting a good deal and went over the vehicle on delivery in a professional and totally thorough manner helped getting a good deal and went over the vehicle on delivery in a professional and totally thorough manner More

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nice, funny, respectful, professional, works well with customer, great sense of humor, very understanding and receptive. customer, great sense of humor, very understanding and receptive. More

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They tell you one thing then rip you off after when you check the paperwork , not truthful check the paperwork , not truthful More

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Pésimo servicio postventa. El vendedor no envía la información al seguro para la cobertura y no me contesta. Se olvidan del cliente una vez vendido el vehículo. The worst af El vendedor no envía la información al seguro para la cobertura y no me contesta. Se olvidan del cliente una vez vendido el vehículo. The worst after-sales service. The seller does not send the information to the insurance for coverage and does not answer me. They forget about the customer once the vehicle is sold. More

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We visited this dealership in 2017 and had the worst experience. Flashforward to 2021, and They completely turned their sales team around! When I arrived at the Dealership, the Person at the door set m experience. Flashforward to 2021, and They completely turned their sales team around! When I arrived at the Dealership, the Person at the door set me up with Mary! Mary was very knowledgeable and Patient in my decision making! I was torn between the CR-V and HR-V. Mary sent us out on a Test drive in each car. When it came time to negotiate, Charlie G was the man!! Got us where we wanted to be within a few dollars. After a small hiccup while sitting with Finance, Charlie saved the day and helped me out! If you're in the market for a New HONDA, Visit Apple and ask for Mary! Job well done!! More

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This place is a joke! They don't do anything they say or promise. STAY AWAY! Go to a different Honda dealer. promise. STAY AWAY! Go to a different Honda dealer. More

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We leased a new Honda PILOT and left our old leased Honda Odyssey 2018 for the dealership to do a courtesy return to "Fusion Auto Finance". Usually, if we lease from same dealership they waive the dispositio Odyssey 2018 for the dealership to do a courtesy return to "Fusion Auto Finance". Usually, if we lease from same dealership they waive the disposition fee. We did return the Van in top condition and with all the equipment end of February but Fusion got the car end of march. Car was missing a FOB, remote of DVD and both DVD headset even though we returned all the equipment. They are charging us for a gauge on the front bumper even though there is no scratch on the car. I am not sure what happened for a month the car was there but definitely something happened or fusion telling me lies. I have some pictures but Fusion is telling me that its my responsibility and every time I call dealership I get the run around. No one actually try to resolve the issue or accept the responsibility. I am very worried about the new lease. I am not sure I will go back to them again. I was hoping to get my other vehicle changed with apple honda but I would rather go to another dealership. The only bright spot was the sales woman. She was very thorough about everything. More

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Classic bait and switch. Was promised prices on two new cars and a trade in via email from a sales manager, Charlie via salesperson Michelle. Then the next day when attempting to buy, the prices were magic cars and a trade in via email from a sales manager, Charlie via salesperson Michelle. Then the next day when attempting to buy, the prices were magically thousands higher (and half of what they promised on the trade). The excuse was “my manager who was in yesterday isn’t here today, and the manager today says that these prices are too aggressive and we can’t do them.” Then I called the following day to speak with Charlie the original manager who promised me the prices, and he changed the price and said that he made a mistake. It was no mistake. It was completely intentional and he knew exactly what he was trying to do...and that was to get me to come into the dealership and then change the price on me and rely on the fact that I was tired from shopping around all day and that I would just give in. I’m glad I had the patience not to. The one good thing I can say is that Michelle was very informative and low pressure. Most of the time sales techniques are set by the management team, and not reflective of the sales people. If you must buy from this corrupt dealership, Michelle is the person to work with. More

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Complete satifaction with my New Honda CRV From the moment I was recommended to your dealership by a coworker , Pat Carr, and my experience with salesman Joe Piacenti I knew my purchase would b From the moment I was recommended to your dealership by a coworker , Pat Carr, and my experience with salesman Joe Piacenti I knew my purchase would be great. Joe was extremely knowledgeable on the CRV, answered all my questions and gave great advise in the finance of the vehicle. Charlie Giamanco explained several options and I was satisfied with the lease and I expect to purchase the vehicle after 36 months. More

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