Charlie Gomes
Charlie Gomes at Empire Ford Inc.

Charlie Gomes

Sales Consultant

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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4 Reviews
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4 Reviews

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4 Reviews of Charlie Gomes

August 16, 2026

Dealership Rating
Employee Rating

We were very satisfied with our service and particularly Charlie who was helpful and patient. More

by jeffreyotten51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Empire Ford Inc. responded

Hi Jeffrey, thank you for taking the time to share your experience! We are thrilled to hear that you were satisfied with your service and that Charlie provided helpful, patient care. We appreciate your business and look forward to serving you again!

August 01, 2026

Dealership Rating
Employee Rating

They made good on their mistakes in the end. Issues were lapses in communication, long wait times to actually get the vehicle due to waiting for parts and not registering it or checkung vin. Mis More

by psecuro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira

Aug 05, 2026

Empire Ford Inc. responded

Thank you for sharing your candid feedback. While we're sorry to hear about the initial communication lapses and delays with your service, we are glad our team was able to step up, take responsibility, and make things right for you in the end. We truly appreciate your patience and look forward to providing you with a smoother experience next time!

May 09, 2026

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Employee Rating

Go see Charlie, traded in my truck, and he was the best at helping me out with the trade in and purchase of new one More

by wharf305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez

May 11, 2026

Empire Ford Inc. responded

Thank you for your review. We are happy to hear Charlie could help you with your new vehicle purchase!

April 17, 2026

Dealership Rating
Employee Rating

My experience purchasing a vehicle here was disappointing overall. The process felt very unorganized, with a clear lack of setting expectations from the start. Communication was inconsistent and often unclea More

by cmstephens9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bryce Sewall

Apr 20, 2026

Empire Ford Inc. responded

Dear cmstephens9, Thank you for your honest feedback. We will certainly take your comments seriously and will work on improving the communication with our customers. We appreciate your business.

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