Josh Grace
Josh Grace at Empire Ford Inc.

Josh Grace

Finance Manager - New Bedford store

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of Josh Grace

March 27, 2026

Dealership Rating
Employee Rating

Very happy to work with Empire Ford Very professional, easy to work with and made sure i was getting what I wanted it. Thanks More

by rfernandes2
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Tavares

March 20, 2026

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Employee Rating

I was very pleased with the entire buying experience at Empire Ford of Fall River. All of the staff were professional and no pressure selling. Our salesperson Ethan was fantastic. I would definitely recomm More

by kmccune1620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira , Ethan Williams

February 10, 2026

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Employee Rating

I was very satisfied with the service and follow-up. I was also pleased with the service and availability. Very calm and polite More

by Humaro Rosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2026

Empire Ford Inc. responded

Thank you so much for your kind feedback! We’re delighted to hear that you were very satisfied with both the service and follow-up, and that our team’s calm and polite approach made a positive impression. We truly appreciate you taking the time to share your experience and look forward to serving you again!

February 05, 2026

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Employee Rating

Very straightforward negotiation. Great team and always willing to help customers. Made my car buying experience very pleasant. More

by querubin_90
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Filipe

Feb 12, 2026

Empire Ford Inc. responded

Thank you for sharing your experience! We’re glad to hear the process was straightforward and that our team was helpful every step of the way. Making your car-buying experience smooth and pleasant is exactly what we aim for. We truly appreciate your support and hope you enjoy your new vehicle!

January 06, 2026

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Knowlegable staff & our sales person was great. Down to earth, and a pleasure to deal with. More

by rob@hammerandnaildesigns.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Filipe

Jan 23, 2026

Empire Ford Inc. responded

Thank you! We’re happy to hear everything was easy, and we appreciate you leaving a review—it means a lot to us.

December 17, 2025

Dealership Rating
Employee Rating

Staff was very friendly and knowledgeable and put 1000% to help with the financing. I was only going to look and left with a vehicle thank you will come back to buy again. Glad I went there. When others sa More

by cgrier3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 07, 2025

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Employee Rating

Kevin was outstanding. ..I feel like I have known him my whole life. Would not hesitate to purchase another vehicle from him. As far as the dealership I received a fair pr More

by cadpatdave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft

Nov 07, 2025

Empire Ford Inc. responded

Dear cadpatdave, Thank you for your feedback and comments about your experience with Kevin and Josh. We're happy to hear you had a positive experience an that you "would not hesitate to purchase another vehicle." We appreciate your business!

October 11, 2025

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Employee Rating

Empire Ford has a very knowledgeable and courteous sales staff and excellent new and used vehicle inventory. More

by joe@ricci.email
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2025

Empire Ford Inc. responded

Dear Joe, Thank you for your 5-star review of Empire Ford. We appreciate you taking the time to share your experience. Thank you for choosing Empire Ford!

August 07, 2025

Dealership Rating
Employee Rating

Good customer service They are taking care of the things I had issues with so far great work More

by josh.jacques83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 11, 2025

Dealership Rating
Employee Rating

Great place to buy a car they work with you and try any way they can to make it work More

by pmtaylor31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2025

Empire Ford Inc. responded

Dear pmtaylor31, We appreciate your comments and thank you for your purchase! Welcome to the Empire Ford family!

Jun 24, 2025

Empire Ford Inc. responded

Dear pmtaylor31, If you don't mind, could you please a review on our Google page? It would be greatly appreciated! :) https://g.page/r/CbcnfyxtkQO8EAE/review

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