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187 Reviews
Write a ReviewDealership Experience
7 yrs, 1 mo
Industry Experience
7 yrs, 1 mo
Languages Spoken
English
Mandarin
187 Reviews of Charlie Li
July 05, 2025
Prosper gave excellent customer service he was very kind and helpful. Youseff has always been very good as well i am returning customer and world cone back again. Thank u for a job well done and helpful. Youseff has always been very good as well i am returning customer and world cone back again. Thank u for a job well done More
by LILLYSANCHEZ1976
Verified CustomerOther Employees Tagged: Prosper Umudu , Youseff
June 23, 2025
Prosper and Preston made the entire process smooth and stress-free. They were kind and respectful of my feedback and budget. We were there for 3-4 hours, everything moved efficiently and the experience wa stress-free. They were kind and respectful of my feedback and budget. We were there for 3-4 hours, everything moved efficiently and the experience was great overall. Minor Feedback— I do wish someone quickly highlighted all of the unique/different car features before we drove off. The security system was also not disabled after we left, so the car went into anti-theft mode when we went to our first destination, and it slowly rolled backwards. The car would not start. Luckily, Prosper came out of the way, drove to us, and disabled the lock, and we were able to start the car and go home. Glad to be a part of the Honda family now! More
by rachaellevilla
Other Employees Tagged: Preston Han, Prosper Umudu, Yeri Garcia
June 21, 2025
Awesome experience. Everyone was so helpful and nice. Everyone was spot on with customer service and I was taken care of so quickly. I will be referring Sierra Hond Everyone was so helpful and nice. Everyone was spot on with customer service and I was taken care of so quickly. I will be referring Sierra Honda to friends and family. I love my new car :) More
by dmeyer4
Other Employees Tagged: Karen Goodwin , Armondo Valdez
June 17, 2025
Imran (Ron) was very attentive to detail and professional. He assisted with meeting my vehicle selection and over achieved my sales experience expectations. professional. He assisted with meeting my vehicle selection and over achieved my sales experience expectations. More
by cbowden765
Other Employees Tagged: Imran Jeffrey, Fozzy
May 26, 2025
The easiest and most painless way I’ve ever bought a car. Also I’d never tried Honda before and what a difference! New customer for life!!! Also I’d never tried Honda before and what a difference! New customer for life!!! More
by MICHELLE.LYNSKEY
Other Employees Tagged: Tom Redd, Kenny Poon
May 24, 2025
Amazing location, great customer service, the sales team went above and beyond for me, ensuring each step of the way with my purchase had the utmost customer satisfaction. went above and beyond for me, ensuring each step of the way with my purchase had the utmost customer satisfaction. More
by MELODYANN0
Other Employees Tagged: Tom Redd
May 09, 2025
This was the only dealership that actually gave me a price over the phone. Tom was transparent and great to work with. I have to take one star off because when i got the car, it had a very deep dent in price over the phone. Tom was transparent and great to work with. I have to take one star off because when i got the car, it had a very deep dent in the door that was not present on my thorough inspection prior to purchase. This must have happened during gas and final clean up. Dealership did they're best to repair the dent but it was so severe the door needed to be removed at a body shop for prep and paint. I did not want to go through with all that so i reluctantly accepted that this was my cars first dent before i even drove it off the lot. Overall great dealership but they dropped the ball on the details. More
by BQMEMD
Other Employees Tagged: Tom Redd
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