Charlie McHale

On May 9th our family vehicle was received by this dealership service department. The vehicle was evaluated and a invoice was created and given to us for over $ 4,100 dollars to repair. We declined to dealership service department. The vehicle was evaluated and a invoice was created and given to us for over $ 4,100 dollars to repair. We declined to repair the vehicle there and was charged 288 dollars. I asked the service Rep Kelly to ask the service Teck how this occurs in the vehicle when the car is full of sensors and didn't activate any. The list of items to replace and repair was long. I received A bad CUSTOMER EXPERIENCE FROM Rep KELLY THE MANAGER AND THE OWNER OF THE DEALERSHIP. We received a recommendation of another mechanic shop in New Smyrna beach. The vehicle was repaired at Stuarts car care center. The Cam Actuator was replaced Total Cost $351.45 we saved over $ 3700 dollars and our car runs great. If I can give a zero rating i would. This was a horrible experience. I will also file a complaint with Hyundai Corporate. Consumer beware. Again, we saved over $ 3,700 by not using the dealership service department a request was made to credit back that incompetent bogus diagnostic fee the answer was no. The repair elsewhere 351.45. We will never step foot in that dealership for anything. More

Report | Print

I have lived in Daytona beach for over 50 years…. If you need a car Charlie Mchale is awsome… as he works hard to Get you into a good car. He is very honest and I have known him Now for over 20 ye If you need a car Charlie Mchale is awsome… as he works hard to Get you into a good car. He is very honest and I have known him Now for over 20 years and have bought Several vehicles from him… Best in Daytona….tell him Dale said To look out for YOU!!!!! I promise you that he will!!!! Delis (DALE) Seay More

Report | Print

After going there solely to get air in the tires of my 2021 Santa Fe (paid off) with only 51,000 miles. It was a “gotcha” experience, with an all day badgering, and by the end of the day I drove off in 2021 Santa Fe (paid off) with only 51,000 miles. It was a “gotcha” experience, with an all day badgering, and by the end of the day I drove off in a 2026 Tucson with a 3 year lease. Soon after I drove off, it stalled only 5 miles away from the dealership. I immediately called them, and it turns out they sent me, a 76 year old senior, away in a car with an empty gas tank and no general instructions. I didn’t even know how to release the parking brake! Bottom line, I was coerced into this situation, and promptly asked for my 2021 Santa Fe returned to me. They said NO. I’m getting nowhere with them or Hyundai Consumer Affairs. If you are a senior woman like me, NEVER go near this business, especially without a spouse or knowledgeable male who can help you make the best decision possible. They aren’t understanding the seriousness of sending me away with NO GAS, and say it was merely “an oversight”. Thank God it didn’t stall out on I95 as I was driving home to St. Augustine. What an AWFUL day that was for me! More

Report | Print

The worst! Once the sale is closed, you will get no help from these folks. They refuse to take their warrant responsibility seriously. Once they have your mone Once the sale is closed, you will get no help from these folks. They refuse to take their warrant responsibility seriously. Once they have your money, they have no interest in you or the problems with the product they sell you. Toss your money in the ocean; you will have more fun More

Report | Print

I waited months for a vehicle to be delivered from this dealer just to be told I couldn't have it in the color I wanted and then a markup was added after I was told they could get me at a price lower then dealer just to be told I couldn't have it in the color I wanted and then a markup was added after I was told they could get me at a price lower then MSRP. Do not waste your time here. More

Report | Print

Buyer beware sales manager still uses bait and switch method on price and treated me like I was a lieing even though a had a text. Then he started to debate the word if with me. method on price and treated me like I was a lieing even though a had a text. Then he started to debate the word if with me. More

Report | Print

Five star review ALL the way! I’ll start by letting everyone know that I am NOT the easiest consumer to deal with, especially in the car buying industry. I purchased TWO vehicle I’ll start by letting everyone know that I am NOT the easiest consumer to deal with, especially in the car buying industry. I purchased TWO vehicles from Daytona Hyundai in the past 10 years, the last one just weeks ago, and this sale by far was the most customer service oriented and detailed I’ve ever encountered in my 10 new cars buying history! xxxxxxto Dani on her diligence on follow up, sincerely listening to my wants and needs, and to ALL of Daytona Hyundai for their efforts. I purchased a car that none of us were aware had a bit of body damage (as it was in detail throughout the sale), guess who had all body work completed, to near perfection, to satisfy their customer?!? Dani, and all of Daytona Hyundai! This is what I call a team, and customer support, resulting in 100% satisfaction! Thank you, Dani and team! More

Report | Print

The service department isn’t very good the mechanics leave tools under the hood. On numerous times they leave parts off and act like it’s not a big deal. The have damaged numerous parts on my car leave tools under the hood. On numerous times they leave parts off and act like it’s not a big deal. The have damaged numerous parts on my car More

Report | Print

Out of town (3 hour drive) potential customer who attempted to make a deal for a used Genesis GV70 for my Supra. They quoted me a price for the difference between the 2 vehicles. Called the next day attempted to make a deal for a used Genesis GV70 for my Supra. They quoted me a price for the difference between the 2 vehicles. Called the next day to approve the offer. Could not get the salesman or manager on the phone or to return my calls. On day 3 of attempting to have them return my calls finally received a call from the manager informing me they could not honor the price they originally quoted me. The best price they could do was $1200 more than what they quoted me - no explanation why. They knew I am military and from out of town - be VERY careful dealing with these people. On a good note was able to purchase the same make/model vehicle new - not used as Daytona Hyundai was offering for less money from another Hyundai dealership. Caveat Emptor! More

Report | Print

Dayton Hyundai. Holler Hyundai MSRP 41,000. 41,000 Mkt adj*. 2,000. 0 Trade. Holler Hyundai MSRP 41,000. 41,000 Mkt adj*. 2,000. 0 Trade. 19,000. 23,000 Total Price. 24,000. 18,000 * rhymes with price gouging. If the reason for car shortage was a hurricane, this charge would be illegal. The numbers speak for themselves. Anyone that adds “market adjustment” should be boycotted. Obviously, not all Hyundai dealers subscribe to this ethic questionable practice. More

Report | Print