Charlie Moriarty | Page 16

This was my first experience with your dealership and I appreciate the way you worked with me to meet my needs.Communication was clear and service was efficient. I was impressed with Charlie's ability to appreciate the way you worked with me to meet my needs.Communication was clear and service was efficient. I was impressed with Charlie's ability to answer my questions and fit me with the vehicle that serves my lifestyle. Skip was willing to help with negotiating what seems like a fair deal and that was extremely key to closing the sale. Steve was excellent in his willingness to stay a bit late while remaining patient and concise as we completed the paperwork. I look forward to building a relationship that will hopefully bring me back when the need presents itself. More

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Everyone was so helpful and great! The only thing I would wish could change - and this is no fault of the dealerships - is the delivery time of a built new vehicle. Otherwise everything was perfect!! would wish could change - and this is no fault of the dealerships - is the delivery time of a built new vehicle. Otherwise everything was perfect!! More

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Charlie was a diamond in the rough. He helped take the time to answer my questions and patiently wait while I took a few cars on a test drive. I would highly recommend this establishment and Charlie. time to answer my questions and patiently wait while I took a few cars on a test drive. I would highly recommend this establishment and Charlie. This is a top notch establishment. More

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Our salesman, Charlie Moriarty, was great, friendly, and honest. He went way out of his way to please my wife and me. He even shammied off the car before we picked it up because it had rained early that day honest. He went way out of his way to please my wife and me. He even shammied off the car before we picked it up because it had rained early that day. Because the car was a special order, he called or emailed us several times to keep us informed about the expected delivery date. We actually felt badly for him when we noticed some scratches on the car. Charlie treated our car as if he were purchasing it for himself and went the extra mile by ordering the exact black paint so the touch ups would be done correctly. He treated us like our purchase was the most important sale he was making. We will definetly go to him when we are ready to make another purchase. We feel Charlie is the best part of dealing with Heritage Ford. More

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I had a great experience with Heritage Ford. I researched dozens of cars in the class I was looking at, and finally settled upon a Ford Fusion for a variety of reasons. I went to Heritage and met Charlie, wh dozens of cars in the class I was looking at, and finally settled upon a Ford Fusion for a variety of reasons. I went to Heritage and met Charlie, who was an extremely laid back salesman, and easily helped guide me with my purchase. This was my first new car purchase, so he was very patient with all my questions. He and I were able to connect very quickly and he was extremely helpful throughout the process. I was able to get a great deal on a rare car model, and I love the car! I would definitely recommend buyers to Heritage and will be returning in the future. More

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Heritage Ford overall is a very good dealership. I would have given it a 5 in all categories except for a couple issues in each area. Returning my calls weren't always as timely as I would have liked, the have given it a 5 in all categories except for a couple issues in each area. Returning my calls weren't always as timely as I would have liked, the 2012 Focus is of very good quality but I've had just a couple issues with the service dept in the past, one associate really rubbed me the wrong way but the rest were great, overall experience was a 4 because of the things I mentioned, and finally the price was about as good as I could expect for a special-ordered 2012 Ford Focus (new car, not a ton of negotiation room). Overall I would say that I really like Heritage Ford, we've been purchasing vehicles there for years and we've loved every vehicle we've ever bought there! Thanks to Heritage Ford, I love my 2012 Ford Focus so much you can be sure to hear from me again when my lease is up! More

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