Charlie Piper
Charlie Piper at Miracle Ford
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Charlie Piper | Page 4

Internet Sales Consultant

Miracle Ford

1394 Nashville Pike
Gallatin, TN 37066

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4.8
106 Reviews

Hello, My name is Charlie Piper. I have been with Miracle Ford for ten years now. I have lived in Sumner Co. for 37 years as well. I pride myself on excellent customer service to each and every person that I come in contact with. I also take the time to share the knowledge that I have learned about the vehicle's that I sell as well. I know the car buying experience is not always the best one. I make the entire buying experience fun and exciting one. From the beginning when I shake your hand, until I hand you the keys at the very end. I keep each one of my customers knowing what is going on every step of the way and take my time with a no pressure approach. Miracle Ford is one of the best car dealerships around. It is so nice to work for a family owned business where we focus on the customers and striving to earn everyone's business that we touch. If there is any thing that I can do to assist you, please feel free to contact me any time!

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

Specialties & Trainings

Ford Bronco Specialist

PDS Financial Training

View more specialties & trainings
4.8

106 Reviews

Write a Review

106 Reviews of Charlie Piper

August 25, 2022

Dealership Rating
Employee Rating

Ordered, received, and delivered my vehicle as of yesterday. Cam, Charlie, and John were all very helpful in different ways. More

by browndc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Booker , Cameron Hall

Aug 31, 2022

Miracle Ford responded

So glad that Cam, Charlie, John, & our entire team were able to make it happen for you! We appreciate your business and for taking the time to leave a review!

August 24, 2022

Dealership Rating
Employee Rating

No pressure sales, everyone was transparent and friendly. Th sales department and finance team is top notch. More

by b.bottorff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Jones, John Booker

Aug 25, 2022

Miracle Ford responded

Thank you! We truly appreciate your business!

July 14, 2022

Dealership Rating
Employee Rating

I was impressed with the professional staff. Other than the long lead time for the vehicle I ordered, the actual purchase, financing, and delivery went smooth. Sandra and Wayne were a pleasure t More

by JOHNSWILSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Hill, Sandra Jones

Jul 16, 2022

Miracle Ford responded

Thank you! So glad that Sandra, Wayne, and our entire team were able to make it happen for you!

June 25, 2022

Dealership Rating
Employee Rating

Everyone here is always helpful when you come in! They always answer any questions that you may have! More

by FORD42180
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Miracle Ford responded

Thank you! We appreciate you taking the time to leave a review!

June 17, 2022

Dealership Rating
Employee Rating

Was an excellent experience in buying a vehicle, the salesman and finance guy was very professional and extremely helpful would recommend to anyone looking for a new or used vehicle. More

by charlie_carter83
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Morgan , Javier

Jun 21, 2022

Miracle Ford responded

Thank you Charlie! We appreciate your business!

May 07, 2022

Dealership Rating
Employee Rating

Told the salesman what another dealership was offering for our navigator as is said I wouldn’t take less obviously but liked their expedition more. I specified already had financing and would not have mor More

by mathiswoods
Customer Service
Friendliness
Price
Recommend Dealer
No
May 09, 2022

Miracle Ford responded

We appreciate Mathis making the trip up to see us. Our final offers are always based on our being able to inspect a vehicle. We agreed upon a price on the phone subject to inspection. Mathis was nice enough to shoot a video of the vehicle running, and based on the sound that was being made while the engine was running, we had our service department diagnose what we heard at our own expense and no charge to him, and it was deemed to need about $5,000 of work to bring the vehicle up to retail condition. If he restores the vehicle to retail condition, we are happy to meet the original quote upon a second and final inspection.

May 09, 2022

mathiswoods responded

Fair trade in kbb is 16400 that’s with mechanical issues on a 2014 Lincoln Navigator! You offered 5000 for trade nothing right about it! Say you took off the 5000 it’s still $11400! You still not being fair at the $5000 offer. Nice try though!

October 12, 2021

Dealership Rating
Employee Rating

Charlie Piper ROCKS!! This was our second vehicle we purchased with him and he always makes the process smooth and hassle free. Diana did an Excellent job following up with emails and phone calls. Jim M More

by tammym2865
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Morgan, Diana Holt

Oct 13, 2021

Miracle Ford responded

Thank you! So glad to hear that Charlie, Diana, Jim, and our entire team were able to make it happen for you. We truly appreciate your business!

October 11, 2021

Dealership Rating
Employee Rating

I had to give a 1 star rating just to write a review this dealership really is a zero in my opinion! Let me start my review. Aug 26th pulled in dealership to check out new cars my one and ONLY stipulation wa More

by Vdowdy
Recommend Dealer
No
Oct 11, 2021

Miracle Ford responded

Our team is aware of the situation and is in the process of completing.

September 27, 2021

Dealership Rating
Employee Rating

Both the sales manager (John) and the salesperson (Charlie)were outstanding. I would buy another vehicle and will do that. Great pre and post delivery service. I plan on buying another car from th More

by Rick J
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: John Booker , Kathleen - 5 Stars

Sep 30, 2021

Miracle Ford responded

So glad to hear Rick! We appreciate your business and for taking the time to leave a review. Welcome to the Miracle family!

August 07, 2021

Dealership Rating
Employee Rating

Showroom is very cleand and everyone are so helpful in More

by srbrinkleyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Miracle Ford responded

So glad to hear! Thank you for taking the time to leave a review!

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