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Charlie Przislicki
Charlie Przislicki at Heiser Ford Lincoln

Charlie Przislicki | Page 2

Sales and Leasing Consultant

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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44 Reviews

Dealership Experience

4 yrs, 8 mos

Languages Spoken

English English

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44 Reviews

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44 Reviews of Charlie Przislicki

September 21, 2023

Dealership Rating
Employee Rating

My advisor was very nice and service was quick and and took great care of my vehicle. More

by NL1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson, Alex Serak , Zak Krushas, David Lopez, Michael Randazzo, Brooke Spannbauer, Service Team, Marco Villa

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Sep 25, 2023

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 21, 2023

Dealership Rating
Employee Rating

This dealership has been a pleasure to work with. Charlie was a great sales rep to work with and Tim always goes above and beyond! Keep up the great work! More

by LEIGHAYNETHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Robinson, Service Team

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Sep 21, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Charlie and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 15, 2023

Dealership Rating
Employee Rating

They want you to drive home happy. Their follow up was excellent. Highly recommend them More

by dborst
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl , Timothy Robinson

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Sep 15, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 13, 2023

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Employee Rating

I wasn't even looking to purchase a vehicle and felt no pressure when I scheduled a test drive. Sales and Finance were both very friendly and helpful without any pressure. A great purchase experience. More

by ryan.reupert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kreyshia White

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Sep 15, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 06, 2023

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Employee Rating

Online communication and process for cash purchase of mustang was slow and delivery was late More

by st.paulsgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Timothy Robinson

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Sep 11, 2023

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Ned Kelly by phone at 414-577-1653 or by email at edward.kelly@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

August 23, 2023

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Employee Rating

Salesman Charlie was really good. Tried to take care of me. Just got no cooperation from Tim other management and I'm still waiting now over a month to have worked. It was supposed to More

by jnewman27
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Timothy Robinson, Kreyshia White

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Aug 23, 2023

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Director of Fixed Operations Jeff Isacson by phone at 414-247-8982 or by email at jeffery.isacson@heiser.com so we can better understand what happened during your experience.

Aug 23, 2023

jnewman27 responded

The time of sale I asked you have the hood repaired and battery placed. Tim said we can't do anything. We don't have any money for it. I said okay fine then a return my down payment and I'll move on. This is after about a week of trying to get things done. I then got an immediately response that you would take care of these things. Well my hood is still not repaired. They didn't give me a new battery. They gave me an old used battery but that I can live with that. They never ordered the engine which I asked them to do. I thought that's just normal. I'm waiting. I have to have the the keyless entry. Fix because I did not get the code when I bought the car. I'm also waiting for a manual since there was none with the car and I think if you look at it it's over a month now since I got the car. I think I got it the end of August. Excuse me the end of July and is now getting into the end of August. I have talked to Charlie about when I could get the hood in that done. He said that your company is looking into it. They think maybe it would fall under a warranty with Ford but it's not been a week and a half again and I have not heard from you. I just find this unacceptable. I know I only bought a used car but again this just is not the service I expected and certainly if I would have had the service the first time I would have not come back to your dealership. I'm not trying to be difficult. I just want the work done and sitting here and not getting that information. I find distressing thank you for your feedback

August 18, 2023

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Employee Rating

Very clean and awesome people to work with in buying a used car. Thank you More

by nemo2596
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward "Ned" Kelly, Kreyshia White

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Aug 23, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 10, 2023

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Employee Rating

We purchased the vehicle from out of state and their response time to get paperwork to the customer. It was a bit slow. There were times I felt ignored and there were times when I felt pretty good about More

by Bp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 10, 2023

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

August 08, 2023

Dealership Rating
Employee Rating

Great people to work with , kudos to JT and Charlie in the sales office and Kreyshia in finance More

by johns26
Recommend Dealer
Yes
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Aug 10, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 01, 2023

Dealership Rating
Employee Rating

No one know what they are doing. No call backs I had to keep calling. They didn't explain what the bill was. They didn't even have a pen to sign the work order. More

by ALBER81.LUMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service Team

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Aug 01, 2023

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Ned Kelly by phone at 414-577-1653 or by email at edward.kelly@heiser.com so we can better understand what happened during your experience.

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