Charlie Vaccaro | Page 6

Mr. Vaccaro was extremely helpful in finding us the right vehicle at the right price. he was very courteous and patient. The transaction was smooth and I was able to purchase the vehicle on my second visit t vehicle at the right price. he was very courteous and patient. The transaction was smooth and I was able to purchase the vehicle on my second visit to the dealer. Would recommend Mercedes benz to my friends and family, especially for excellent service from the consultants. More

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I can say that the entire experience was pleasurable without any pressure that typifies so many of auto industry dealers. Charlie is an excellent salesman and a credit to RBM and I would recommend him without any pressure that typifies so many of auto industry dealers. Charlie is an excellent salesman and a credit to RBM and I would recommend him to any of my friends. My experience with RBM has always been excellent as we have used the service department in the past for our older E320. I compliment RBM for their sales operation methods-I have purchased many new cars over the years and have walked several times from some dealers who have used sales approaches from Hell in some cases on me. Not so at RBM. Thank you, Don Wyeth More

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We have used this dealership and this salesman for over 20 yeats. I think that shows our satisfaction with the service. Most recently, my car was totaled so I called Charlie, who had us in a new vehicle 20 yeats. I think that shows our satisfaction with the service. Most recently, my car was totaled so I called Charlie, who had us in a new vehicle by the next day. That really helped to ease the stress of the accident. More

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I serve as the vice president of operations for a national customer service organization for my company, and consider myself quite the student and practitioner of exceptional sales and service. Furt national customer service organization for my company, and consider myself quite the student and practitioner of exceptional sales and service. Further, I can be quite critical of service that isn't as it should be. Charlie Vaccaro is a rare breed indeed. First and foremost, he's human and wants to get to know the people in front of him. He's genuinely interested in your story, and not just to build rapport and advance the sale. He wants to get to "know you." Once he does, you feel like you have a friend taking care of you, and you trust him to do just that. Our experience in picking out our first MB convertible late last year was fantastic! Charlie was the catalyst for that experience, and he's followed up numerous times since then to ensure our complete satisfaction. I couldn't ask for more than Charlie delivered. Well done Charlie! We will send business your way whenever and wherever possible. More

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We have delt with Charlie for both new and used cars. He has always been knowledgeable, courteous, and a straight-shooter. If you work with him, he'll pull all the stops to get you the best deal available has always been knowledgeable, courteous, and a straight-shooter. If you work with him, he'll pull all the stops to get you the best deal available and keep you well clear of non-competitive vehicles. More

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Charlie is an excellent sales person. Knows his product and is straight forward. He is one of the reasons I buy at RBM. Curt is the best service advisor you can get. He is also honest and tells it like and is straight forward. He is one of the reasons I buy at RBM. Curt is the best service advisor you can get. He is also honest and tells it like it is. These guys are the face of the company. More

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We (the entire Gruber family) have been customers for years. John Ellis and his people have always treated us great. Whether we are in to purchase or service our Mercedes we are treated in the most court years. John Ellis and his people have always treated us great. Whether we are in to purchase or service our Mercedes we are treated in the most courteous, efficient and professional manner. At present we own two Mercedes, lease one, which we will purchase @ lease end. We enjoy dealing with RBM. More

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Charlie Vaccaro has been excellent to work with. He has been friendly,fair, knowledgeable,and experienced with the products he sells. I have purchased four vehicles from RBM and have always sought out Char been friendly,fair, knowledgeable,and experienced with the products he sells. I have purchased four vehicles from RBM and have always sought out Charlie to deal with, and he has always been available for questions, even if I am not buying a car at that time. He has always treated my wife and her questions with great respect. Fun to work with. Don McKay has been my service advisor since my first Mercedes, and I would never want to change. He has always made my service experience first class. All of my experiences have been for routine service (preventive maintenance) and Don has made the contacts back to me to discuss the work to be done to keep my vehicle in like new condition. Don is excellent at his job and very much a gentleman. Thanks RBM and Mercedes for a great parternership. More

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Excellent experience with Charlie and RBM. The entire organization at RBM in Sandy Springs was easy to work with and very professional. On the day we purchased the car, all the paperwork was completed ah organization at RBM in Sandy Springs was easy to work with and very professional. On the day we purchased the car, all the paperwork was completed ahead of time and helped make the transaction the most efficient I have ever experienced. We will definitely be back to purchase cars in the future! More

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Charlie Vaccaro put me totally at ease - he was knowledgable, very professional and I felt I could totally put my trust in him. I have NEVER met a car salesperson that I was more impressed with. knowledgable, very professional and I felt I could totally put my trust in him. I have NEVER met a car salesperson that I was more impressed with. He gave me straight, honest information and I will recommend him to EVERYONE I know. What a pleasant experience More

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