Charlie Ziegler
Charlie Ziegler at Russ Darrow Kia of Waukesha

Charlie Ziegler | Page 6

Finance Manager

Russ Darrow Kia of Waukesha

2141 E Moreland Blvd
Waukesha, WI 53186

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4.6
123 Reviews

Languages Spoken

English English

4.6

123 Reviews

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123 Reviews of Charlie Ziegler

July 16, 2024

Dealership Rating
Employee Rating

The people were all very friendly and seemed genuine. While I realize that's their job, they were very personable and took the time I needed to make a decision. Marcus and his trainee were patient and ki More

by inityinjah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gildardo Esquivel , Marcus (Kain) Hankins, Brandon McGahee, Trainee with Marcus was very good!

June 30, 2024

Dealership Rating
Employee Rating

Took time to explain the difference between vehicles and the different functions of vehicle ownership and vehicle operations. More

by twodak72
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wally Thom

June 29, 2024

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Employee Rating

I had a great experience! Wally and the team were very friendly and helpful! I’d recommend this dealership to everyone. I love my new car! More

by Ashleykraus22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wally Thom, Gildardo Esquivel

May 28, 2024

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Employee Rating

I recently purchased a 2024 Kia Sportage from the Kia dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally More

by Lulu45_99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wally Thom, Gildardo Esquivel

Jun 01, 2024

Russ Darrow Kia of Waukesha responded

Thank you, Lulu45_99, for sharing your experience! We're thrilled to hear that you are satisfied with your recent purchase of the 2024 Kia Sportage. Wally is indeed a fantastic salesman, and we're glad he made your experience a positive one. Enjoy your new vehicle, and thank you for choosing us!

May 28, 2024

Dealership Rating
Employee Rating

My experience with dealer got off to a rocky start as we came in to test drive and purchase a car we liked and had to deal with things on our end we asked to put money down to hold it which they told me the More

by Barney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus (Kain) Hankins, Brandon McGahee

Jun 01, 2024

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your experience. We're sorry to hear that your initial visit did not go as expected and that it left you with a sour taste. It's important to us that every customer feels valued and respected, and we regret that we fell short in your case. We appreciate your decision to return and purchase a vehicle despite the rocky start, and we're glad to hear that you are happy with your vehicle. Your feedback is crucial for us to improve our processes and ensure better experiences for our customers in the future. If there is anything we can do to address your concerns or improve your satisfaction, please don't hesitate to reach out. Thank you for your understanding and for choosing us.

April 23, 2024

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Employee Rating

I am very pleased with my new Kia Telluride, they went out of their way to get the color I wanted. Very pleased with my salesman Kaze, and everyone at the dealership. Our grandchildren love the new ride! More

by vwidholm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kazimierz Madej, Brandon McGahee

Jun 01, 2024

Russ Darrow Kia of Waukesha responded

Thank you for your wonderful review! We're thrilled to hear that you are enjoying your new Kia Telluride and that we could help you get the exact color you wanted. It's great to know that Kaze and the rest of our team made your experience a positive one. We're delighted that your grandchildren love the new ride too! If you ever need anything in the future, don't hesitate to reach out. Enjoy your Telluride!

April 17, 2024

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Employee Rating

Wally follows through with what he says. He even saved a special water bottle of mine More

by Sorento driver 113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wally Thom

Jun 01, 2024

Russ Darrow Kia of Waukesha responded

Thank you for the great review! The team at Kia of Waukesha is delighted to hear that Wally followed through with what he promised and even saved your special water bottle. We are committed to providing excellent service, and it's wonderful to know that Wally made a positive impact on your experience. If you need anything in the future, don't hesitate to reach out.

April 15, 2024

Dealership Rating
Employee Rating

We worked with Xavier who went above and beyond. He assisted us in identifying key features that were important to have in our next vehicle. After this Xavier took it a step further by locating the More

by Bmorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Troupe , Brandon McGahee, Jacob Povlich

Jun 01, 2024

Russ Darrow Kia of Waukesha responded

Thank you for sharing your experience! The team at Kia of Waukesha is thrilled to hear that Xavier went above and beyond to assist you. We're glad he could help you identify the key features for your next vehicle and quickly locate the right one for you. It's great to know that you received a fair trade-in value on your 2020 Kia towards your new 2024 Kia. We appreciate your high recommendation and look forward to serving you again in the future. If you need anything, don't hesitate to reach out.

April 09, 2024

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Employee Rating

Friendly staff worked with me to find the vehicle that I really wanted. Took the time to explain everything to me and have checked back with me after my purchase. More

by pdesimons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus (Kain) Hankins

Jun 01, 2024

Russ Darrow Kia of Waukesha responded

Thank you for sharing your positive experience! The team at Kia of Waukesha is delighted to hear that our friendly staff worked with you to find the vehicle you really wanted. We're glad they took the time to explain everything to you and followed up after your purchase. Your satisfaction is our priority, and we look forward to assisting you with any future needs. If you need anything, don't hesitate to reach out.

April 04, 2024

Dealership Rating
Employee Rating

Friendly staff who took the time needed to inform us about the car and persisted in finding a car for us. More

by Herman Grimm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus (Kain) Hankins

Jun 01, 2024

Russ Darrow Kia of Waukesha responded

Thank you for your wonderful review! The team at Kia of Waukesha is pleased to hear that our friendly staff took the time to inform you about the car and persisted in finding the right vehicle for you. Your satisfaction is our top priority, and we appreciate your feedback. If you need anything in the future, don't hesitate to reach out.

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