Charlita Hearn
Charlita Hearn at Koons Ford of Annapolis

Charlita Hearn | Page 10

Sales and Leasing

Koons Ford of Annapolis

2540 Riva Road
Annapolis, MD 21401

Contact Me
5.0
96 Reviews

Over 30 years in Management, Sales, Customer Service. Enjoy assisting prospects, family, and friends find the vehicle the fits their needs. Love the beach, dancing, cooking, and movies

Dealership Experience

12 yrs, 11 mos

Industry Experience

13 yrs, 7 mos

Specialties & Trainings

Lincoln Brand Champion

CPO Certified

5.0

96 Reviews

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96 Reviews of Charlita Hearn

January 11, 2023

Dealership Rating
Employee Rating

Charlita Hearn was great and easy to deal with! She was very knowledgeable and made the entire sales process very easy! More

by KARADC24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Teed

January 10, 2023

Dealership Rating
Employee Rating

Charlita is top notch. Perhaps she should run your service department, because they are worse. We bought 2 cars in three days because or Charlita. We dread trying to make More

by seanstorms604
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tedd Bodnar, I cannot remember. He had a red beard.

January 10, 2023

Dealership Rating
Employee Rating

They did a good job in taking care of my order. I am a regular customer for them More

by johnleevos
Sales Price Transparency
Recommend Dealer
Yes

December 23, 2022

Dealership Rating
Employee Rating

Please with the overall process to close out my lease. Now waiting for final plates and title. More

by MAR-RIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Zavala

December 21, 2022

Dealership Rating
Employee Rating

Frankly, the service department is a big reason why I buy cars at Koons Ford Annapolis. They do good work at a reasonable price. Sometimes the service guys are a bit surly but I don’t care about that becau More

by FONTANEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kegley

December 10, 2022

Dealership Rating
Employee Rating

A top notch experience from the beginning to the end. Very professional with all aspects of car sales. More

by osmagic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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