Dealership Experience
21 yrs
Industry Experience
25 yrs, 8 mos
Languages Spoken
English
Spanish
143 Reviews
Write a Review143 Reviews of Andres Zavala
May 18, 2026
Service was great—from your referring receptionist to all in your service dept. who personally assisted me. Special kudos to Errol ( Manager), Michael, & Mark. in your service dept. who personally assisted me. Special kudos to Errol ( Manager), Michael, & Mark. More
Other Employees Tagged: John Powell, Chuck Greenlee, Earl Mosby, Mike Treas , Mark
May 13, 2026
They sold me a damaged 2026 Ford Expedition Max that was suppose to be brand new. I’ve made reasonable requests for reconciliation and they refuse to do anything about it even after the manager said “this p suppose to be brand new. I’ve made reasonable requests for reconciliation and they refuse to do anything about it even after the manager said “this probably happened in inventory or transit”. The front bumper had been hit hard enough to dislodge the pre collision system without leaving a mark you can see unless up very close. Do not go here, and if you do, take a magnifying glass to the car you’re about to purchase. More
Other Employees Tagged: Phat Yuth, Ted Bodnar
May 06, 2026
It was an easy and pleasant experience working with Brandon. He had excellent follow through and represented the product line with high expertise and professionalism. He answered all of my questions Brandon. He had excellent follow through and represented the product line with high expertise and professionalism. He answered all of my questions quickly and if he did not have the answer he found out. Highly recommended! More
Other Employees Tagged: Brandon Ballard, Ted Bodnar
April 28, 2026
Outstanding and very helpful. Working with Phat was a very good experience he help me get as much as I put on my trade-in. I do think the finance officer could have got me a bette Working with Phat was a very good experience he help me get as much as I put on my trade-in. I do think the finance officer could have got me a better deal on interest rates. But overall, I was very happy More
Other Employees Tagged: Phat Yuth
April 24, 2026
Easy update of software recall. No issues. Even corrected another recall I was unaware of. Thank you! No issues. Even corrected another recall I was unaware of. Thank you! More
Other Employees Tagged: Evan O'Dell
April 11, 2026
Wonderful experience ! The first car I had purchased since 2015 ( my original Ford Edge which I traded for this newish 2024 Edge. Drove the 2013 for 190764 miles. Both c The first car I had purchased since 2015 ( my original Ford Edge which I traded for this newish 2024 Edge. Drove the 2013 for 190764 miles. Both cars were purchased at Koons of Annapolis and this last experience was great. Actually quite enjoyable. Thank ypu More
Other Employees Tagged: Brandon Ballard, Phat Yuth
April 07, 2026
Chuck was wonderful during our truck leasing experience, from start to finish. He was knowledgeable, low pressure and genuine. We felt that he and Andreas went above and beyond to make sure we were happy. I from start to finish. He was knowledgeable, low pressure and genuine. We felt that he and Andreas went above and beyond to make sure we were happy. It was the most pleasant and least stressful experience we've had at a dealership. We can't thank them enough! More
Other Employees Tagged: Chuck Greenlee
April 04, 2026
Great service from test drive, ordering, and delivery . .. outstanding customer service by the finance office to work through unbinding! .. outstanding customer service by the finance office to work through unbinding! More
Other Employees Tagged: Darrick Tolliver, Mike Treas
March 29, 2026
The attention received was great. They were very accommodating and helped us fulfill our needs. We fully recommend this dealership. They were very accommodating and helped us fulfill our needs. We fully recommend this dealership. More
Other Employees Tagged: Brandon Ballard
March 28, 2026
Great service from the test drive, to ordering our Bronco, keeping us updated on the build process, and delivery. Bronco, keeping us updated on the build process, and delivery. More
Other Employees Tagged: Trevor Teed, Darrick Tolliver

