69 Reviews
Write a Review69 Reviews of Andres Zavala
May 05, 2024
Chuck and everyone else at Koons Ford felt with us in an efficient and professional manner. efficient and professional manner. More
Other Employees Tagged: John Powell, Chuck Greenlee, Kelly Wilburn
April 28, 2024
Chuck was great to work with. He listened to my needs and made the whole process smooth and fun! Would definitely recommend my friends to him. The entire dealership staff from sal He listened to my needs and made the whole process smooth and fun! Would definitely recommend my friends to him. The entire dealership staff from sales to financing (Terri and Andres) were super easy to work with and provided excellent customer service. I have bought a few vehicles in my time but this was by far the best experience I have had. More
Other Employees Tagged: Chuck Greenlee , Terri
April 18, 2024
Traded my 17 F250 for a 22 bronco (used 50k miles). Needed a trans in the first week. Manager was Terrible to deal with. I asked since my old truck was still there if i could have it back and was tol Needed a trans in the first week. Manager was Terrible to deal with. I asked since my old truck was still there if i could have it back and was told no. Deal is done. Had to call corp. Ford and get them to call the dealer as it was sold being blue certified. I mentioned on the day of the test drive that it sounds little funny and was told that happens when its cold. Found out afterwards that it was a know problem. Earl told me after lots of phone calls that he would get it fixed. Still took a month for parts. Had to push hard to get a loaner. This is the third vehicle i have bought from Koons Annapolis. Probably won't be going back, not the vehicles fault. Just the interaction with the management. Service department was great even though it took a month for parts. I just don't understand selling something with a known issue still under warranty and was (Blue) certified inspected. More
Other Employees Tagged: John Powell, Kevin Bracey, Earl Mosby
April 12, 2024
Great staff from the salesman to the finance team. Initially I called into look at the Nautilus; that car was too big for me and ended up getting the Mach-E, just perfect for me. I am loving my first Initially I called into look at the Nautilus; that car was too big for me and ended up getting the Mach-E, just perfect for me. I am loving my first electric vehicle! More
Other Employees Tagged: John Gorman, Chris Dugovich
April 11, 2024
My purchase was very enjoyable no pressure all questions & concerns addressed. Charlita was very friendly and made the purchase very smooth & concerns addressed. Charlita was very friendly and made the purchase very smooth More
Other Employees Tagged: Charlita Hearn
April 11, 2024
Everything good took too long to get truck. Then when got everything good done 1 day thru sales picked truck up could have been cleaned better waxed and detailed but took left happy now 1 piece Then when got everything good done 1 day thru sales picked truck up could have been cleaned better waxed and detailed but took left happy now 1 piece fell off truck have to put in shop More
Other Employees Tagged: Chuck Greenlee
March 31, 2024
Service was done in a timely manner while I waited. Problem was explained and fixed Problem was explained and fixed More
Other Employees Tagged: Earl Mosby
March 30, 2024
It was great to work with Brandon! He is very knowledgeable and provided Excellent Customer Service! He made this purchase a smooth and positive experience. He is very knowledgeable and provided Excellent Customer Service! He made this purchase a smooth and positive experience. More
Other Employees Tagged: Kevin Bracey, Brandon Ballard
March 19, 2024
We always feel welcome when we walk in the door. We will return again. Thank you We will return again. Thank you More
Other Employees Tagged: Charlita Hearn, Earl Mosby
March 13, 2024
Purchasing my vehicle at Koon’s Ford was seamless! Sales rep, Chuck, and the rest of the team made buying a car easy & stress-free. Sales rep, Chuck, and the rest of the team made buying a car easy & stress-free. More
Other Employees Tagged: Chuck Greenlee