Andres Zavala

It was a long to hour wait but hey it needed to be done , Thank you ! Thank you ! More

by krissybby27 Verified Customer Verified Customer

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Very prompt and courteous with info and responses to questions. Easy to work with throughout the process. Thank you! questions. Easy to work with throughout the process. Thank you! More

by MARKWEISS57 Verified Customer Verified Customer

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I found a better deal advertised a little farther away but figured I’d stop in and see what the local dealer could do. My exact spec wasn’t on the lot but they found it, beat the price, put me in a loaner but figured I’d stop in and see what the local dealer could do. My exact spec wasn’t on the lot but they found it, beat the price, put me in a loaner, and gave great service along the way until it came in. John and Phat worked with my busy schedule and even the aftermarket bedliner I added was completed to great satisfaction. Now my services will be local and I’m happy to have met two great gentlemen along the way. Thank you Koons Ford! More

by bfrclth Verified Customer Verified Customer

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Brandon was great to work with! He is full of energy and guided us through the process. He knew what we were looking for and when it came in, he contacted us. The rest of the sta He is full of energy and guided us through the process. He knew what we were looking for and when it came in, he contacted us. The rest of the staff was great and fair! More

by mike Verified Customer Verified Customer

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Train your salesmen and finance men to NEVER tell a woman to calm down or relax. Be honest and transparent about the process of trading in a car when there is a cash payment due the buyer.I was owed 20,000$ to calm down or relax. Be honest and transparent about the process of trading in a car when there is a cash payment due the buyer.I was owed 20,000$ after my trade in and a 4-day wait turned into "when we get the clear title in 1-2 weeks", which turned into "it can take up to 6 weeks"! This was unacceptable. I had to do all the work and follow-up to get it straight. I purchased your car, traded in mine, refinanced my new car and paid Ford in full, had my title cleared and ready for For, all in a 4 day window. Your finance guy said "wow, there's a lot going on here." I said, "no, I'm just efficient.". Your people could learn something about efficiency. Other than their lack of efficiency and being up front, I love my new Bronco. I will need this Ford's service department, however, so I don't need to be targeted as a complainer. More

by wattsnan Verified Customer Verified Customer

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Hassle free and easy buying experience. I paid cash and did not want a credit check. Many other dealers require that. What’s the point when paying cash. I was very adamant about protect I paid cash and did not want a credit check. Many other dealers require that. What’s the point when paying cash. I was very adamant about protecting my credit score so they made everything prettt easy. More

by ko401 Verified Customer Verified Customer

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The car preparation was very good. The salesman was friendly and helpful. That is all to say The salesman was friendly and helpful. That is all to say More

by Jgorski1 Verified Customer Verified Customer

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Had oil change done on time, and all the people answer my questions about my Maverick. A very good experience. questions about my Maverick. A very good experience. More

by raypiercy Verified Customer Verified Customer

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Bought a Ford Maverick as a sales vehicle for my business. Did this all online and over the phone with Chris. Everything was upfront and smooth. Super Efficient! business. Did this all online and over the phone with Chris. Everything was upfront and smooth. Super Efficient! More

by josh.stegall Verified Customer Verified Customer

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If you need a car, go see Chuck Greenlee at Koons Ford of Annapolis! He is the best! He was attentive and really listened to what I was trying to find. Really went the extra mile to make sure I got exactl Annapolis! He is the best! He was attentive and really listened to what I was trying to find. Really went the extra mile to make sure I got exactly what I wanted. Definitely a 5 star experience! More

by hlowe0 Verified Customer Verified Customer

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