Charmaine Brown | Page 19
Service Receptionist
McLoughlin Chevrolet
16700 SE McLoughlin Blvd.
Milwaukie, OR 97267
Dealership Experience
21 yrs, 2 mos
Industry Experience
25 yrs, 8 mos
Languages Spoken
English
395 Reviews
Write a Review395 Reviews of Charmaine Brown
June 07, 2022
It is always a pleasure coming in to a group of friendly helpful service people. They get right to work on your issues and make you smile the whole time you are their. helpful service people. They get right to work on your issues and make you smile the whole time you are their. More
Other Employees Tagged: Kelsea Crownover, Christie M, David Ricksgers
June 04, 2022
This is la 100% turnaround from what I would have written a week ago. Former service tech misdiagnosed a module issue, promised updates and *never delivered, only once returned one of my many calls, and had a week ago. Former service tech misdiagnosed a module issue, promised updates and *never delivered, only once returned one of my many calls, and had a generally negative attitude. We wish him well in his new employment. Enter Kelsea Phipps, who provided customer service at a Lexus level on every front. And always exceedingly pleasantly. Her updates arrived like clockwork. Bonus her, give her a raise, or at the very least, a gift card. She is the reason I will return to McGloughlin Chevrolet. Both women in cashier's desk also were very professional, efficient and friendly. More
Other Employees Tagged: Kelsea Crownover, I wish I knew the name of the tech who actually worked on my vehicle: it appears he did a thorough job.
May 21, 2022
Sales team worked together honorably and worked to maintain integrity. The team was easy to work with. They were straight forward and not gimmicky maintain integrity. The team was easy to work with. They were straight forward and not gimmicky More
Other Employees Tagged: Dylan Mendenhall, David Mendenhall, Nick Scanlan , Christie M, Adam O'neal, Frank Ryan
May 21, 2022
This is one of the worst dealership experiences I've had. Nobody greets you out at the vehicle so you just sort of stand awkwardly out in the drive, not knowing where to go. They don't recap inspection so wh Nobody greets you out at the vehicle so you just sort of stand awkwardly out in the drive, not knowing where to go. They don't recap inspection so who know what they found on your vehicle. There is one female advisor who at least makes effort and is polite, the two male advisers I've dealt with are curt and borderline rude. I won't be returning to this dealership. Maybe hokd your advisors accountable for the customer experience. More
Other Employees Tagged: Iain Mackintosh
May 12, 2022
Had my 2017 Chevy Bolt’s recalled battery swapped here. Dealt with Frank - very easy experience and great communication while they waited for the battery to be delivered. It’s like I have a brand new car! Dealt with Frank - very easy experience and great communication while they waited for the battery to be delivered. It’s like I have a brand new car! More
Other Employees Tagged: Cynthia Ochoa, Frank
May 02, 2022
Have taken my 2018 colorado back for service since my purchase 4 years ago. Great experience the friendliest group I have worked with and very knowledgeable. purchase 4 years ago. Great experience the friendliest group I have worked with and very knowledgeable. More
Other Employees Tagged: Travis Gaul , Christie M

