Chase Carignan | Page 3

My service experience was great. The service advisor, Art Bedard, was friendly and knowledgeable, and the service charge was very reasonable. I was also there with a friend and we w The service advisor, Art Bedard, was friendly and knowledgeable, and the service charge was very reasonable. I was also there with a friend and we went into the showroom and my salesman, Chase, was awesome as usual. Chase helped him test drive a few pickup trucks. Thank you McFarland Ford. More

by Tony M Verified Customer Verified Customer

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I was treated with respect and made my car buying experience easy. Help me with a lender and explained all the features of the vehicle easy to under stand. experience easy. Help me with a lender and explained all the features of the vehicle easy to under stand. More

by bcutler1964 Verified Customer Verified Customer

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Truck is great but the battery keeps dying. I bought an extended warranty I'm guessing that's not covered though. I bought an extended warranty I'm guessing that's not covered though. More

by Matt Christopher Verified Customer Verified Customer

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Bought a 2024 F250 last week Finance mgr went above and beyond Really worked with me to get my trade priced fairly Very pleased with the deal they worked out!! beyond Really worked with me to get my trade priced fairly Very pleased with the deal they worked out!! More

by chucktaylor434 Verified Customer Verified Customer

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I had a Great experience very friendly, customer oriented, professional I would shop here again oriented, professional I would shop here again More

by zipties95 Verified Customer Verified Customer

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Best ford dealership in New England. Best prices, best service. No other dealership compares to this one. Best prices, best service. No other dealership compares to this one. More

by integra081 Verified Customer Verified Customer

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My salesman Chase was excellent to work with from start to finish. Would highly recommend working with him in the future. Jason was excellent too. Paperwork went quite smoothly. No pressure to add anything to finish. Would highly recommend working with him in the future. Jason was excellent too. Paperwork went quite smoothly. No pressure to add anything extra which I really appreciated. More

by hunter690 Verified Customer Verified Customer

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My salesman Chase was excellent to work with. I highly recommend if you are looking for a vehicle go and see him. I highly recommend if you are looking for a vehicle go and see him. More

by stargazerangel4 Verified Customer Verified Customer

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I purchased the Bronco new 5 months ago. This was the 2nd warranty service at 10k. Everyone was kind and i was happy leaving. The next morning i noticed rattling under the vehicle. I knew wh This was the 2nd warranty service at 10k. Everyone was kind and i was happy leaving. The next morning i noticed rattling under the vehicle. I knew what it was so I checked it the next day as i was installing new tires on the vehicle. One of the bolts for the skid plate was not installed all the way. I found that it was crossthreaded in and left that way. Then as i made it to the last wheel, before taking it off i noticed where a socket had spun across the wheel taking all of the paint off in one spot. I was already committed 3 tires in so i finished installing the new tires. Then lastly i remembered that the tech installed wipers for me. I had a set of aftermarket wipers i was going to return because i couldn't get them to lock in properly but they insisted on trying for me which i thought was very kind. So i decided to double check those and found that the locking tabs that hold them on were snapped off and the wipers just fall off. Luckily i purchased a set of ford wipers while i was there and installed those myself. But now i cant return the broken wipers. Thats 3 different issues in one service which is completely unacceptable. So i will be scheduling a visit to see how you guys will deal with this. As a technician myself, i am disappointed in the tech that performed the work. Overall the dealership is great and the people are kind and easy to talk to so thats good. Now hopefully we can figure out a solution going forward. More

by randy_breen Verified Customer Verified Customer

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Near as we can tell, because you don't know what you don't know, but it seemed that Chase and Brian patiently explained the purchasing process. The entire experience was low key....none of the typical don't know, but it seemed that Chase and Brian patiently explained the purchasing process. The entire experience was low key....none of the typical 'tag team' high pressure sales approach previously experienced at other dealerships. More

by jacobs2wetsoil2004 Verified Customer Verified Customer

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