Chase Mueller

My experience purchasing a used car from the Kia dealership was fantastic. My experience with my sales guy Chase Mueller was exceptional! He anticipated my arrival via an internet contact and was ha dealership was fantastic. My experience with my sales guy Chase Mueller was exceptional! He anticipated my arrival via an internet contact and was hands on thru the entire process. Even after we picked up my new van, he still served on my behalf. Definitely ask for Chase as your sales person! More

Report | Print

Fast, courteous, informative purchase process. Spent minimal amount of time at the dealer to purchase our EV6 Spent minimal amount of time at the dealer to purchase our EV6 More

by denniswalczak Verified Customer Verified Customer

Report | Print

Another good experience with Chase at Lou Sobh Kia. Easy going and knowledgeable. Finance doesn’t take forever. Easy going and knowledgeable. Finance doesn’t take forever. More

by austin.larkin Verified Customer Verified Customer

Report | Print

My experience with the dealership was excellent. The salesman, Chase, was amazing. Very personal and relatable, and we connected over having young kids. He listened carefully to my needs and never t The salesman, Chase, was amazing. Very personal and relatable, and we connected over having young kids. He listened carefully to my needs and never tried to push anything I wasn’t comfortable with. The finance manager, Craig, also worked hard to get me to a payment I could afford while still helping me include a warranty within my budget. More

by michelledc09 Verified Customer Verified Customer

Report | Print

It was a pleasure dealing with Chase . He made the lease buyout of my vehicle very easy. He made the lease buyout of my vehicle very easy. More

by traffic141 Verified Customer Verified Customer

Report | Print

Chase and JD were so great to work with. Best car buying experience I’ve ever had. Best car buying experience I’ve ever had. More

Report | Print

Chase provided excellent customer service, very knowledgeable and really listened to our needs. Went out of his way to find a Telluride to meet our requirements. All your sales personnel should f knowledgeable and really listened to our needs. Went out of his way to find a Telluride to meet our requirements. All your sales personnel should follow his examples. More

by sjfahlfddfadtlanta Verified Customer Verified Customer

Report | Print

Extremely helpful, especially teaching all the features. Had good inventory of Sportages I was looking for. Had good inventory of Sportages I was looking for. More

by Janice6259 Verified Customer Verified Customer

Report | Print

The dealership overall was very nice and clean! Most of the staff were friendly. My experience with Jeff was not good. He was very rude and aggressive in his negotiating tactics. I almost walke Most of the staff were friendly. My experience with Jeff was not good. He was very rude and aggressive in his negotiating tactics. I almost walked away from the deal but ultimately saw it through because they were the only dealership with the color combo. I presented competitive offers from other dealerships and he was not willing to negotiate even on the $2000k difference which was small in comparison to the $50k price tag on the vehicle. Furthermore I was adamant that I didn’t want the protection package as I know these extra fees ultimately benefit the financer/salesperson. He still kept it on my invoice indicating it zeroed out with the “discount” he was giving me on the car. I just feel it was very tacky and not in good professional ethics. I also I had my own financing and was on a time limit due to my bank about to close. Instead of expediting the process - time was wasted trying to push the dealerships financing on me when I said I was ok. It definitely tainted an experience that should have been exciting for me. I ultimately love my vehicle - affectionately named Kiki, but Jeff needs to work on his salesmanship! I left feeling robbed of $2k. More

by randigrose831 Verified Customer Verified Customer

Report | Print

Jeff is amazing! He is customer-oriented, he listens, and he is honest. I know if Jeff says something needs to be done, he is telling me the truth and that is a gift He is customer-oriented, he listens, and he is honest. I know if Jeff says something needs to be done, he is telling me the truth and that is a gift. More

by karen_vaught Verified Customer Verified Customer

Report | Print