J.D. Burns
J.D. Burns at Lou Sobh Kia

J.D. Burns

Finance Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.7
64 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

4.7

64 Reviews

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64 Reviews of J.D. Burns

July 07, 2026

Dealership Rating
Employee Rating

My experience here was absolutely stellar from start to finish with Lou Sobh Kia. After shopping around at a few different places, they gave me by far the best offer without any of the usual back-and-forth More

by RANJIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Stough

Jul 08, 2026

Lou Sobh Kia responded

Thank you for the incredible review, Ranjit! We're thrilled to hear Jason and J.D. made your car buying experience smooth, transparent, and stress free. It means a lot that you chose Lou Sobh Kia after shopping around. Congratulations on your new Kia, and thank you for your recommendation!

July 03, 2026

Dealership Rating
Employee Rating

Eli was amazing. We got quotes from multiple dealerships but ended up back at Lou Sobh because of the excellent customer service. 10/10. Would definitely recommend! More

by otamasi3445
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Harvey, Elijah Barnes

Jul 08, 2026

Lou Sobh Kia responded

Thank you for the fantastic review! We're thrilled to hear Eli provided such excellent customer service and helped make Lou Sobh Kia the easy choice. We truly appreciate your recommendation. Congratulations on your new vehicle!

July 02, 2026

Dealership Rating
Employee Rating

Jamie was absolutely awesome! She answered every question attended to every need and had a great pleasurable personality! she found me the exact car that I was looking for. Everyo More

by Beckie
Recommend Dealer
Yes

Other Employees Tagged: Jamie Maxie

Jul 08, 2026

Lou Sobh Kia responded

Thank you for the wonderful review, Beckie! We're thrilled to hear Jamie helped you find exactly the car you were looking for and made your experience such a positive one. We're also glad our entire team made you feel welcome. Congratulations on your new vehicle, and thank you for choosing Lou Sobh Kia!

June 19, 2026

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They have always been very accommodating and professional. The wait time was minimal for Service and i was kept informed during my wait. More

by icakitty5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Harvey , Derek in Service

Jun 22, 2026

Lou Sobh Kia responded

Thank you for your continued trust in Lou Sobh Kia! We're happy to hear our team was accommodating and professional and kept you informed throughout your visit. We appreciate your support and look forward to seeing you again!

June 18, 2026

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Employee Rating

Great experience at Lou Sobh Kia with Jeff Clark! Would definitely recommend this place and Jeff! More

by Ashley Dovico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Clark

Jun 22, 2026

Lou Sobh Kia responded

Thank you for the wonderful review, Ashley! We're thrilled to hear Jeff and our team provided a great experience. We appreciate your recommendation and thank you for choosing Lou Sobh Kia!

June 10, 2026

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They heard my problem and solve it with no hassle and respected my time. Thank you. More

by CSHYNNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Harvey , Jose Pineda

Jun 10, 2026

Lou Sobh Kia responded

Thank you for your review! We're glad our team was able to address your concern quickly and without hassle while respecting your time. We appreciate your kind words and thank you for choosing Lou Sobh Kia!

May 27, 2026

Dealership Rating
Employee Rating

It was a pleasure dealing with Chase . He made the lease buyout of my vehicle very easy. More

by traffic141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Mueller

Jun 10, 2026

Lou Sobh Kia responded

Thank you for your review! We're glad Chase made your lease buyout process easy and straightforward. We appreciate your business and thank you for choosing Lou Sobh Kia. Enjoy your vehicle!

May 15, 2026

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Employee Rating

Very helpful and professional in select the car preference and quote to me. Thanks lot More

by MATHANA.MARIMUTHU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2026

Lou Sobh Kia responded

Thank you for the kind review! We’re happy to hear our team was helpful and professional while assisting you with finding the right vehicle. Congratulations and thank you for choosing Lou Sobh Kia!

May 08, 2026

Dealership Rating
Employee Rating

Poor customer service. They do not ful inspection their vehicles before selling them. They use the bait and hook method to deceive customers More

by T.J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2026

Lou Sobh Kia responded

Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations. At Lou Sobh Kia, we strive to provide transparent and professional service to every customer, and we regret that you left feeling otherwise. We appreciate you bringing your concerns to our attention, as customer feedback helps us continue reviewing and improving our processes and customer experience. If you would be open to discussing your concerns further, please feel free to reach out to our team directly.

May 06, 2026

Dealership Rating
Employee Rating

Eli was amazing and went above and beyond his duty to help me while stranded on the side of the road in the car I purchased that day. The transmission stopped working and engine would only rev with no po More

by stang74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elijah Barnes

May 07, 2026

Lou Sobh Kia responded

Thank you for sharing your experience. We are so sorry you had to go through that situation, but we are glad Eli was able to step in and help when you needed it most. We will be sure to share your kind words with him. Thank you for trusting Lou Sobh Kia with your purchase.

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