J.D. Burns
J.D. Burns at Lou Sobh Kia

J.D. Burns

Finance Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.7
61 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

4.7

61 Reviews

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61 Reviews of J.D. Burns

June 19, 2026

Dealership Rating
Employee Rating

They have always been very accommodating and professional. The wait time was minimal for Service and i was kept informed during my wait. More

by icakitty5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Harvey , Derek in Service

Jun 22, 2026

Lou Sobh Kia responded

Thank you for your continued trust in Lou Sobh Kia! We're happy to hear our team was accommodating and professional and kept you informed throughout your visit. We appreciate your support and look forward to seeing you again!

June 18, 2026

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Employee Rating

Great experience at Lou Sobh Kia with Jeff Clark! Would definitely recommend this place and Jeff! More

by Ashley Dovico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Clark

Jun 22, 2026

Lou Sobh Kia responded

Thank you for the wonderful review, Ashley! We're thrilled to hear Jeff and our team provided a great experience. We appreciate your recommendation and thank you for choosing Lou Sobh Kia!

June 10, 2026

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They heard my problem and solve it with no hassle and respected my time. Thank you. More

by CSHYNNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Harvey, Jose Pineda

Jun 10, 2026

Lou Sobh Kia responded

Thank you for your review! We're glad our team was able to address your concern quickly and without hassle while respecting your time. We appreciate your kind words and thank you for choosing Lou Sobh Kia!

May 27, 2026

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It was a pleasure dealing with Chase . He made the lease buyout of my vehicle very easy. More

by traffic141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Mueller

Jun 10, 2026

Lou Sobh Kia responded

Thank you for your review! We're glad Chase made your lease buyout process easy and straightforward. We appreciate your business and thank you for choosing Lou Sobh Kia. Enjoy your vehicle!

May 15, 2026

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Very helpful and professional in select the car preference and quote to me. Thanks lot More

by MATHANA.MARIMUTHU
Sales Price Transparency
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Recommend Dealer
Yes
May 18, 2026

Lou Sobh Kia responded

Thank you for the kind review! We’re happy to hear our team was helpful and professional while assisting you with finding the right vehicle. Congratulations and thank you for choosing Lou Sobh Kia!

May 08, 2026

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Employee Rating

Poor customer service. They do not ful inspection their vehicles before selling them. They use the bait and hook method to deceive customers More

by T.J.
Service Price Transparency
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Service Communication
Recommend Dealer
No
May 22, 2026

Lou Sobh Kia responded

Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations. At Lou Sobh Kia, we strive to provide transparent and professional service to every customer, and we regret that you left feeling otherwise. We appreciate you bringing your concerns to our attention, as customer feedback helps us continue reviewing and improving our processes and customer experience. If you would be open to discussing your concerns further, please feel free to reach out to our team directly.

May 06, 2026

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Employee Rating

Eli was amazing and went above and beyond his duty to help me while stranded on the side of the road in the car I purchased that day. The transmission stopped working and engine would only rev with no po More

by stang74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elijah Barnes

May 07, 2026

Lou Sobh Kia responded

Thank you for sharing your experience. We are so sorry you had to go through that situation, but we are glad Eli was able to step in and help when you needed it most. We will be sure to share your kind words with him. Thank you for trusting Lou Sobh Kia with your purchase.

April 30, 2026

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I had a great expeience leasing a car here. Juan was not pushy at all. I was able to get to a price point I was comfortable with in a car I love. More

by tspeir11
Recommend Dealer
Yes

Other Employees Tagged: Juan Aguilera

May 02, 2026

Lou Sobh Kia responded

Thank you for sharing! We’re glad Juan made your leasing experience easy and pressure-free while helping you find a vehicle you love at the right price. Enjoy your new ride!

April 18, 2026

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Chase and JD were so great to work with. Best car buying experience I’ve ever had. More

by Joshua.lawrence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Mueller

Apr 24, 2026

Lou Sobh Kia responded

Thank you for your kind words! We’re thrilled to hear Chase and JD provided such a great car-buying experience. We appreciate your support and hope you enjoy your new vehicle!

April 04, 2026

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Employee Rating

Jose was an absolute joy to deal with. No pressure to make a sale and really made sure we loved the car we picked. The dealership was very nice on the inside too More

by gorav.baidwan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Harvey, Jose Pineda

Apr 16, 2026

Lou Sobh Kia responded

Thank you for your great review! We’re glad to hear Jose made the experience enjoyable with a no-pressure approach and helped you find a vehicle you truly love. We appreciate your kind words about our dealership and thank you for choosing Lou Sobh Kia!

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