Chase Murphy
Chase Murphy at Royal Automotive
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Chase Murphy | Page 3

Used Car Sales

Royal Automotive

3010 Columbiana Rd
Vestavia Hills, AL 35216

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rated
77 Reviews

Dealership Experience

15 yrs, 4 mos

Industry Experience

20 yrs, 4 mos

not yet
rated

77 Reviews

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77 Reviews of Chase Murphy

December 20, 2020

Dealership Rating
Employee Rating

Chase was outstanding!Fast transaction great to work Chase was outstanding! Fast transaction great to work with, searched for the lowest interest rate. Also, contacted old owner to get 2nd key for us. More

by Sjack0518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Micah Murphy

Dec 21, 2020

Royal Automotive responded

Thank you for taking the time to review us! We are thrilled to hear that Chase went above and beyond to assist with your purchase and get you into your new vehicle. Congratulations, and we hope to work with you again at Royal Volkswagen!

December 17, 2020

Dealership Rating
Employee Rating

Super impressed. I was looking at a 2011 F150 and right before I left to go to the dealership Chase called to let me know the truck sold just hours before hand. He didn't want to waste my team. He mentione More

by Dereksargent87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Micah Murphy

Dec 17, 2020

Royal Automotive responded

Thank you for the review, Derek! We appreciate your confidence in the Royal Volkswagen team and are so happy to hear that Chase was able to assist with your purchase. Congratulations on your new 2014 Ford F-150, and safe travels! We hope to see you back again down the road!

December 17, 2020

Dealership Rating
Employee Rating

Super impressed. First time doing business at Royal Automotive and was very pleased. Chase was awesome and answered all my questions. I was in and out in no time. Made my purchase very easy. Thank You! More

by Jesse.gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 18, 2020

Royal Automotive responded

That's the kind of feedback we love to hear, Jesse! It's fantastic that Chase made your car-buying experience so straightforward and stress-free. Thank you for choosing Royal Volkswagen, and congratulations on your new vehicle!

December 15, 2020

Dealership Rating
Employee Rating

Really great place to do business! Great bunch of people to work with! In and out with my truck in no time at all. Thank you! More

by Dcsellers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 16, 2020

Royal Automotive responded

Thank you for the review! We strive to deliver an efficient service experience, and it is wonderful to hear that this was reflected in your time working with the Royal Volkswagen team. Drive safely, and we hope to see you again next time!

November 29, 2020

Dealership Rating
Employee Rating

Chase was very friendly and helpful made my car buying experience great gave me a good deal and military discount when a lot of places don’t will definitely purchase again. More

by J Gibbons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sammy Campisi

Nov 30, 2020

Royal Automotive responded

Thank you for shopping at Royal Volkswagen and for sharing this feedback. Our team is committed to finding the best option for guests and we are glad to hear that Chase is doing his job right!

November 19, 2020

Dealership Rating
Employee Rating

Sales staff was excellent But the cleaning and detailing of the car was horrible I spent several hours removing dirt off the dash and carpet. More

by callowayrobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sammy Campisi

Dec 02, 2020

Royal Automotive responded

Robert - While I'm happy to hear that our sales team delivered an exceptional buying experience, I want to sincerely apologize for any detailing mistakes on our end. I'll be sure to address this with my team so we can ensure this doesn't happen again. We value your business and your feedback, so if there's anything else I can do for you, please don't hesitate to reach out. Thank you, Lecil Hancock - Service Manager - 205-776-7304

August 05, 2020

Dealership Rating
Employee Rating

Carter helped us out so much!! He was patient, kind, & done everything he could to put me in the car I came for. Thank you!! More

by John Criswell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carter Ward

Aug 05, 2020

Royal Automotive responded

John, thank you for the review! We couldn't be happier to hear that Carter took good care of you here at Royal Volkswagen. We will certainly let him know that you appreciate his help, and we hope that you continue to enjoy your new car!

June 06, 2020

Dealership Rating
Employee Rating

Awesome service since the start of the process all the way thru the delivery of your vehicle. Customer oriented dealer. Great service and professional advisors. More

by Jvhernan03
Recommend Dealer
Yes

Other Employees Tagged: Ed Murphy

Jun 08, 2020

Royal Automotive responded

Thank you for reviewing Royal Volkswagen! We're thrilled to hear that our team took such great care of you during every step of the process. See you next time!

June 02, 2020

Dealership Rating
Employee Rating

Awesome experience thanks to Chase and Micah Murphy! My experience trading in my Acura for a GMC Denali at Royal Automotive was extremely easy and an all around great experience! Chase and Micah went abo More

by samanthajarman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Micah Murphy

Jun 03, 2020

Royal Automotive responded

Thank you for the 5-star review! We couldn't be happier to hear that Chase and Micah provided the exemplary service we pride ourselves on at Royal Volkswagen. We will certainly let them know that you appreciate their help! Enjoy your GMC Denali!

April 23, 2020

Dealership Rating
Employee Rating

Chase was very helpful and this is a nice place!! We were very satisified. Thanks so much for all that yall did for us on our vehicle. More

by maryeasterlingroper
Recommend Dealer
Yes

Other Employees Tagged: Aaron Hawk, Micah Murphy

Apr 23, 2020

Royal Automotive responded

Thank you for taking the time to share your five-star experience with Chase at Royal Volkswagen!

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