Chase Wells | Page 46
Service Advisor
Springfield Nissan
3505 South Campbell Avenue
Springfield, MO 65807
603 Reviews
Write a Review603 Reviews of Chase Wells
December 03, 2019
Dealership automotive/maintenance is always very polite Dealership automotive/maintenance is always very polite punctual and pleasant. I feel they take good care of my car and are knowledgeable in its need Dealership automotive/maintenance is always very polite punctual and pleasant. I feel they take good care of my car and are knowledgeable in its needs and maintenance requirements. Chase Wells is very good at his job More
November 23, 2019
Enjoyed the waiting room ammenaties while the service was being performed. Staff was professional and courteous. Service was performed in the expected time frame. All expectations were favorably met being performed. Staff was professional and courteous. Service was performed in the expected time frame. All expectations were favorably met More
November 22, 2019
Have found through the years this department consistently provides excellent service. Shawn is seriously dedicated to having a quality department. And it shows. Thank you Shawn. Andy and Chase consistently provides excellent service. Shawn is seriously dedicated to having a quality department. And it shows. Thank you Shawn. Andy and Chase are very knowledgeable and diligent with providing information and options. Thank you Andy and Chase. More
Other Employees Tagged: Shawn Hamilton , Andy Burkemper
November 13, 2019
The staff are always very courteous and professional. Service Writer, Chase Wells, is always extremely helpful and knowledgeable and thoroughly explains the service needed as well as what was completed. Service Writer, Chase Wells, is always extremely helpful and knowledgeable and thoroughly explains the service needed as well as what was completed. I sincerely appreciate his guidance and expertise in the care of my car. More
November 06, 2019
Chase and his team were excellent. They had my car fixed in no time. Great customer service. Efficient, great personality, and very professional. I would definitely recommend them to anyone. Thank you. in no time. Great customer service. Efficient, great personality, and very professional. I would definitely recommend them to anyone. Thank you. More
November 01, 2019
He was efficient and friendly. He is good about providing updates as able and clearly explained what needs to be done. Reviews maintenance and recommendations. providing updates as able and clearly explained what needs to be done. Reviews maintenance and recommendations. More
October 30, 2019
Bought a certified Nissan Rogue 2017 in January of 2019 with 29k miles. Sunroof was not draining due to a “clog”. They stated it was from “outside debree”. No visible leaks in car and all the sudden the ca with 29k miles. Sunroof was not draining due to a “clog”. They stated it was from “outside debree”. No visible leaks in car and all the sudden the car smelled terribly of mold. My wife is pregnant and also have a 2 year old who rode in the car. They advised this was not covered and was considered normal maintence. Car also had a safety recall for the brakes and when I took it in for the mold they said they would complete the recall as well, recall was not done. Mold not removed and they tried to charge $250 for unclogging the sunroof drain. Next day service rep chase wells called and said he could “fudge the paperwork” so instead of the $500 deductible it would be about $200-250 to get the mold out through my insurance. Unfortunately Nissan or this dealer does not seemed committed to my family’s safety. I am now having to seek an attorney to make this right. I would not recommend buying a Nissan or using Youngblood auto group. However if you like people who don’t stand behind the cars they sell and want you to pay a lot of money for issues arising from having your car outside I would recommend them. I guess Nissan rogues with sunroofs are just a better indoor car so just avoid using the car outside if you can. More

