Chaz Spielvogel | Page 5

Ron and Chaz are the Best!! Chaz was the greatest Client Advisor we could have ever worked with. Ask for him or Ron! I will buy again from Acura of Peoria Chaz was the greatest Client Advisor we could have ever worked with. Ask for him or Ron! I will buy again from Acura of Peoria More

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Great MDX buying experience I first visited Acura of Peoria six months ago just looking and not sure what I was specifically looking for. This is when I first met Chaz, who was I first visited Acura of Peoria six months ago just looking and not sure what I was specifically looking for. This is when I first met Chaz, who was very patient in showing me various models which I maybe interested in. He stayed in contact with me just to check in though the summer without pressuring me as to when I would decide. The time arrived to buy but Chaz was pulled away due to an emergency. Fred stepped in to take over in Chaz' absence. Both Chaz and Fred acted more as consultants versus salesmen. This was much appreciated and took a lot of stress out of buying. Fred was also very patient working with us taking us on several test drives so we made the right decision. I feel we received a very fair deal with the trade in and lease of the new MDX. What a great vehicle and a great dealership to work with. Very refreshing. More

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Excellent experience Met with Chaz on Thursday about a used RDX at one of their other stores, by Saturday morning it was their waiting for us to look at. A few hours later Met with Chaz on Thursday about a used RDX at one of their other stores, by Saturday morning it was their waiting for us to look at. A few hours later we were driving home in it. Beautiful car! Great team over there. Will be back on the next purchase More

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No Hassle...All Honesty I worked with Charles "Chaz" S. at Acura of Peoria. I went in looking to trade my 2006 TL for an upgraded Certified TL. Our Client Advisor was very kn I worked with Charles "Chaz" S. at Acura of Peoria. I went in looking to trade my 2006 TL for an upgraded Certified TL. Our Client Advisor was very knowledgeable about TL's (past and present), not once did he attempt to pressure, hound, and/or hassle me about a buy. To my surprise we came to a happy agreement for me on the trade and purchase of my new TL. Upgraded to a 2013 with sub 30k in miles for under $30k, 100,000 mile/5 year warranty, and $40 oil changes with car wash. More

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Amazing customer service. I live in El Paso Texas and had a bad experience with FOX ACURA, so decided to shop around for a good deal no the purchase of a 2016 MDX. Called Tucso I live in El Paso Texas and had a bad experience with FOX ACURA, so decided to shop around for a good deal no the purchase of a 2016 MDX. Called Tucson, Scottsdale and Acura of Peoria. I was directed to Chaz Spielvogel, he was on the ball since the start of the call. I told him straight up that there would be no negotiation, gave him a number and he made it happen. I got on a plane the next day and Chaz picked me up at the airport. Everybody at the dealership was polite and went out of their way to provide excellent customer service. Paperwork was ready, we did have a few hiccups during with some differences in registration requirements in Arizona and Texas, but Brian Peters stepped in to address the problem and really went out of his way to resolve it. Bottom line he did what was needed to assure that I was happy with the deal. I was planing to drive back to El Paso around 10:00 am but it took about three hours for us to straighten everything up, I do have to say that part of the delay was that Brian was in contact with Acura Financial to make sure that all everything was in order so I did not mind waiting. We finally had all the paperwork signed and Lexie Cremieux walked up to me and made sure that I was 100% satisfied with the service and gave me a $50.00 gas card as a thank you for the delay. I ended up hitting the road about 2:00 pm arriving in El Paso around 9:00 pm to surprise my wife with her 2016 MDX for our 7th anniversary. The flight to Peoria and the 500 mile drive was more than worth it, got a car with $3,000 more in equipment, lower down and monthly payment than FOX ACURA in El Paso. The only thing that would have been good was if they had paid my $250 dollar plane ticket something that Cadillac of Albuquerque did 3 years earlier when I leased a 2012 SRX, maybe they will get back to me with a check for the ticket, making it a no brainer for all the referrals I am sending over to make the trip. Sad that FOX ACURA of El Paso thinks it can take advantage of customers because they are the only ACURA dealership, I will make sure to tell all my friends to consider saving $5,000 for a short trip to Phoenix. Thank you Chaz, Brian and Lexie you are proof that not all Car Salespeople are shady and that you understand what customer service should be. I am 98% happy with the process, take care of my plane ticket and you will get the 100% that you deserve. More

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