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Che Bess
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Che Bess | Page 2
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Castle Buick GMC of North Riverside
7400 West Cermak Road
North Riverside, IL 60546
36 Reviews
36 Reviews of Che Bess
February 28, 2019
The Pinnacle of Dealers Stopped by to look at a 2019 GMC Sierra AT4, walked in the door and I was driving within 15 minutes. Che Bess took care of me on the floor, answered Stopped by to look at a 2019 GMC Sierra AT4, walked in the door and I was driving within 15 minutes. Che Bess took care of me on the floor, answered all the questions I had, showed me some new features that I was unaware of and let me drive whatever I wanted. He then proceeded to hammer out a great deal with Corey Owens to get me into the truck of my dreams!!! Everyone around the sales floor was incredibly friendly, helpful and knowledgeable. On top of amazing service, the builds Castle are putting together for their lot are loaded with OPTIONS!!! You want to see a truck with this, that, or the other, they probably have it. Rudy Escharneo is the man you'll want to thank for building the truck you drive off their lot, he's good! THANK YOU RUDY!!! These guys even secured an interest rate that was better than what I got from my local bank. Thank you Castle Buick GMC. You should definitely purchase your next truck from these guys. All the best, Dominic Frese More
by DOMINIC FRESE
Verified CustomerOther Employees Tagged: Corey Owens
Helpful 
February 11, 2019
Great service L.T is a hard working person he makes sure everything is done right and explain to you the overall of your service and things you might want to get do L.T is a hard working person he makes sure everything is done right and explain to you the overall of your service and things you might want to get done. More
by bthomas12
Other Employees Tagged: Corey Owens, Brandon Rowe, Ernest Bell, Lou Mathews, Maricruz Roman, Nubia Canas , Paul Beckett, Evan Moen, Tom Riggio, L.T in service
February 11, 2019
Initial review excellent, upon closer review, not as good. Requested service great. "Volunteer" service not good. Discovered (on Interstate) 3 days after service that all 4 tires are underinflated. 3 were not Requested service great. "Volunteer" service not good. Discovered (on Interstate) 3 days after service that all 4 tires are underinflated. 3 were not under inflated when vehicle brought in. Have a few #'s air extra in winter, so when weather gets colder, tires still inflated properly. Car brought from warm shop to cold outside, inflation probably OK in warm shop. Buick monthly maint review shows a few #'s extra air OK. More
by chappy451
Other Employees Tagged: Jose Roman, Ernest Bell, Lou Mathews, Nubia Canas , Paul Beckett, Evan Moen, Tom Riggio, Steven Uginchus
February 11, 2019
Speedy Service with a SMILE! Stopped by my local Castle Buick GMC of North Riverside early Saturday morning for routine maintenance. There was a service light for tire sensor, I h Stopped by my local Castle Buick GMC of North Riverside early Saturday morning for routine maintenance. There was a service light for tire sensor, I had no idea it needed to be changed. Raul in Service informed me of this and recommend this was also fixed. Leaving my son and plenty of time for Bowling! Expedited Service with a Smile! Thanks Again! More
by OBEDA01
Other Employees Tagged: Corey Owens , Steven Uginchus, Raul
January 21, 2019
Cordial, helpful and diligent sales staff. The sales staff, Ernie Bell in particular, was attentive, persistent without being too aggressive or annoying and, ultimately, successful in getting u The sales staff, Ernie Bell in particular, was attentive, persistent without being too aggressive or annoying and, ultimately, successful in getting us the 2017 GMC Acadia Denali that we were looking for. More
by jpdowd
Other Employees Tagged: Tom Hackett, Ernest Bell
January 14, 2019
Better than before Better Service than before Great Service this time tires got rotated and reset button was done and tires had air all the way around very good. Better Service than before Great Service this time tires got rotated and reset button was done and tires had air all the way around very good. More
by bishop9182002
Other Employees Tagged: Jose Roman
January 08, 2019
New car purchase I wild have given 5 stars but they told me that had the car I wanted and when I went in they didn't. I don't like being lied to, nobody does. I wild have given 5 stars but they told me that had the car I wanted and when I went in they didn't. I don't like being lied to, nobody does. More
by SPBIESCHKE
Other Employees Tagged: Joe Genna
December 26, 2018
Expedited Service with a smile! 😃😃 Castle Buick GMC of North Riverside always will be THE BEST Dealership in Illinois! I Recommend this Service Team with 5 STARS ?????????? For Customer Castle Buick GMC of North Riverside always will be THE BEST Dealership in Illinois! I Recommend this Service Team with 5 STARS ?????????? For Customer Service, from Purchasing Options or Servicing my HAPPILY AQUIRED 2018 GMC ACADIA!!! Thanks TEAM Together Everyone Achieves More More
by OBEDA01
Other Employees Tagged: Corey Owens , Steven Uginchus
November 19, 2018
Service There is always hidden fees for everything...I have full coverage & paid alot of extra money to have bumper to bumper, & there is always something tha There is always hidden fees for everything...I have full coverage & paid alot of extra money to have bumper to bumper, & there is always something that happens to vehicle that so happens never is covered...Its always same old saying. More
by jmfshadow72
November 16, 2018
THESE xxxxxxxx AT THIS DEALERSHIP ARE REAL PIECES OF xxxx ! I TOOK MY CAR THERE TO THIS DEALERSHIP CAUSE IT WAS RUNNING HOT. THESE THIEVING xxx xxxxxxxxxxxxx DID A MAJOR REPAIR ON THE WATER PUMP BUT WERE TOO I TOOK MY CAR THERE TO THIS DEALERSHIP CAUSE IT WAS RUNNING HOT. THESE THIEVING xxx xxxxxxxxxxxxx DID A MAJOR REPAIR ON THE WATER PUMP BUT WERE TOO MOTHERxxxxING DUMB AND LAZY TO CHANGE A TEN DOLLAR THERMOSTAT. I PICKED THE CAR WHEN THEY SAID IT WAS READY. I DIDN'T EVEN MAKE IT HOME AND THE CAR RAN HOT SO BACK TO THE DEALER I GO. THEY TAKE THE CAR AND CHECK IT OUT AND SAY MY THERMOSTAT WAS BAD. I SAY TO THEM YOU DID A MAJOR OVER HEATING REPAIR AN ALLEY MECHANIC WOULD HAVE CHANGED A TEN DOLLAR PART LIKE THAT. THEY CHARGE ME AGAIN IN ADDITION TO THE MONEY I JUST MOTHERxxxxING PAID TO PICK THE CAR UP WHEN THEY SAID IT WAS FINISHED. THESE PEOPLE AT THIS PLACE CASTLE BUICK GMC OF NORTH RIVERSIDE ARE HEARTLESS INCONSIDERATE PIECES OF xxxx!!!! I BOUGHT TWO NEW CARS FROM THESE xxxxxxx AND ALWAYS LET THEM DO MY REPAIRS AND THIS AND THIS AND THIS IS THE WAY THEY TREAT ME! THEY ARE SUPPOSE TO BE EXPERTS IN REPAIR BUT YET THEY'RE PLAYING THE ALLEY MECHANIC GAME WITH PEOPLE THAT TRUSTED THEM TO SERVICE THEIR CARS. WHAT A SHAME. More
by proudparents22
Other Employees Tagged: Jose Roman, Brandon Rowe, Ernest Bell, Lou Mathews, Maricruz Roman, Nubia Canas , Paul Beckett, Evan Moen, Tom Riggio
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