"Making an appointment is fast."
Everyone is friendly snd hrlpful. The sales rep.s explains in detail and reviews all information to make sure you understand your options. They also follow up with a phone call or text. We purchased two trucks from Castle and very happy. Thank you
"Oil change "
LT was phenomenal, as usual. Great service, quick and fairly priced. He and Maricruz found me this car. A great place to go to buy a car and have it serviced.
Other Employees Tagged:
LT (Lionel Turner)
Maricruz did a fantastic job of going over the features of the Encore and was very helpful in all aspects of the sale. I would highly recommend her to anyone.
Always take care of me. Everyone pleasant. Maricruz roman is excellent at her job. Dealership is always clean. Service is good and never leaving you waiting hours
"Very professional "
I had a very professional experience everyone was very pleasant. I would recommend my family and friends in their next auto purchase, as I feel they are very trustworthy
"THESE xxxxxxxx AT THIS DEALERSHIP ARE REAL PIECES OF xxxx !"
I TOOK MY CAR THERE TO THIS DEALERSHIP CAUSE IT WAS RUNNING HOT. THESE THIEVING xxx xxxxxxxxxxxxx DID A MAJOR REPAIR ON THE WATER PUMP BUT WERE TOO MOTHERxxxxING DUMB AND LAZY TO CHANGE A TEN DOLLAR THERMOSTAT. I PICKED THE CAR WHEN THEY SAID IT WAS READY. I DIDN'T EVEN MAKE IT HOME AND THE CAR RAN HOT SO BACK TO THE DEALER I GO. THEY TAKE THE CAR AND CHECK IT OUT AND SAY MY THERMOSTAT WAS BAD. I SAY TO THEM YOU DID A MAJOR OVER HEATING REPAIR AN ALLEY MECHANIC WOULD HAVE CHANGED A TEN DOLLAR PART LIKE THAT. THEY CHARGE ME AGAIN IN ADDITION TO THE MONEY I JUST MOTHERxxxxING PAID TO PICK THE CAR UP WHEN THEY SAID IT WAS FINISHED. THESE PEOPLE AT THIS PLACE CASTLE BUICK GMC OF NORTH RIVERSIDE ARE HEARTLESS INCONSIDERATE PIECES OF xxxx!!!! I BOUGHT TWO NEW CARS FROM THESE xxxxxxx AND ALWAYS LET THEM DO MY REPAIRS AND THIS AND THIS AND THIS IS THE WAY THEY TREAT ME! THEY ARE SUPPOSE TO BE EXPERTS IN REPAIR BUT YET THEY'RE PLAYING THE ALLEY MECHANIC GAME WITH PEOPLE THAT TRUSTED THEM TO SERVICE THEIR CARS. WHAT A SHAME.
"The bed "
Everyone was very patient and knowledgeable also they keep at all times my budget in mind . Especially Tom great person very understandable and treat us with respect. Maricruz was very patient thanks everyone.
- Acadia driver
Corey was great with everything ! My lease was up and I couldn’t decided what to get next. They helped me with my budge to get exactly what I wanted. I’m in love with my new car. They porters did a great job clean it up so I could drive off sparkling!
"Maricruz was the best!!!!"
This was my first time purchasing a car and i was so lucky & happy to be able to get Maricruz Roman to help me out!!! My Jeep patriot is amazing and i didnt feel any pressure with her at all! If you plan to buy a new or used car, go to her!
"Bought a new car with a great discount for a prior year car "
- billyb from River Forest
Our sales person was one of the most patient and helpful car sales person I have ever worked with. Her name is Maricruz Roman and she was very good at helping us find the right car for myself and my wife. After driving 3 different cars, two Buick Lacrosse 4 door sedans, and one Regal Sports Back, we decided to get the all wheel drive Lacrosse, with almost every option they offered. The car was discounted because it was a 2017 and had been used as a demo, so the price we paid was very reasonable for an almost new car. After some negotiating, we left with the car we wanted and are expecting 10 years or more of pleasant driving.