Chelsea Hobbs | Page 2

Always helpful. Always fair and honest. Service and sales are great to deal with. Always helpful whether an emergency or routine maintenance. Always fair and honest. Service and sales are great to deal with. Always helpful whether an emergency or routine maintenance. More

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Bill Volz dealership has been servicing my Jeep for years & haven’t let me down yet. The ladies & gents in the service dept are all very friendly, including the gentleman that services the Keurig coffee mac & haven’t let me down yet. The ladies & gents in the service dept are all very friendly, including the gentleman that services the Keurig coffee machine. My only complaint is…. The waiting room needs to upgrade the seating area (when sitting on the couches, person sinks in them)…& no, I’m not overweight…. Lol! More

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The staff is extremely friendly and they want to help any way possible. Highly recommend way possible. Highly recommend More

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Top Notch Operation We had been searching for about 6 months for a vehicle with challenging credit. Dealerships from south jersey to Albany all treated us like second cla We had been searching for about 6 months for a vehicle with challenging credit. Dealerships from south jersey to Albany all treated us like second class citizens and we're reluctant to help. That's when we discovered the friendly dealership...BVW! Not only did they get us approved but negotiated a deal with the bank reducing our intrest rate significantly. No other dealership even came close to their numbers. No pressure, friendly and informative buying process. Tom Katz went above and beyond for my family and we truly appreciate it. BILL VOLZ WESTCHESTER is without a doubt the best. More

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Service Department is the Best! I've been bringing my truck to Bill Volz for service since I bought my 2012 Jeep. The service department is great...making an appointment with Dave & I've been bringing my truck to Bill Volz for service since I bought my 2012 Jeep. The service department is great...making an appointment with Dave & Chelsea is easy and Chelsea always has a smile on her face....The girls in the office are always friendly & courteous, it's always a pleasant experience. Joe Verde is honest and easy to work with & gets the job done :) More

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honest and above board The staff at the service center were all polite, honest and courteous. I had an incident with my jeep patriot. Joe, the service manager was hands on a The staff at the service center were all polite, honest and courteous. I had an incident with my jeep patriot. Joe, the service manager was hands on and took control of tbe situation promptly and efficiently. All were so respectful and thoroughly honest. Though I was not pleased the situation occurred the manner in which all was done to remedy the situation made the experience painless. My car is better for having been serviced by them.even after this incident I would thoroughly recommend this service department and dealer. Bottom line is It is most difficult to find a business these days that meets such high professional and ethical standards but this staff does. thank you ALL More

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Always a 5-star experience at Bill Volz Westchester For many years we have gotten all of our cars at Bill Volz. We've leased from this dealership 7 times. We have no reason to search elsewhere. Bob C For many years we have gotten all of our cars at Bill Volz. We've leased from this dealership 7 times. We have no reason to search elsewhere. Bob Casterella is a top-notch salesman. He is very personable, professional, knowledgeable, always gets us exactly the car we want at a fair and competitive price, and we never feel pressured. I've sent friends and family here, and they too have had an excellent experience. Joe in Finance makes the process a breeze. I picked up a Jeep recently and Joe had everything organized and ready when I arrived, he explained each part of the process thoroughly and had me out of his office and into my new car in no time, We also bring our cars to Volz for service. Dave, Joe and Chelsea are the best. It's very easy to make appointments, and the night drop off is a very convenient service they offer for those of us who work long hours. They are also very professional and accommodating and get high marks for keeping in touch and following up. The service staff is quick, efficient and very neat. I highly recommend this dealership. We'll be back, I'm sure. Phyllis G., Somers NY More

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service 5 stars customer service, best I've ever had. would prefer no other. very straightforward with excellent workmanship and people skills.continue the ou 5 stars customer service, best I've ever had. would prefer no other. very straightforward with excellent workmanship and people skills.continue the outstanding work. More

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i had a small issue with my liberty, this is my local dealer, and let me tell you that the service is spectactular. Chelsea and Joe set up everything for me, got me a loaner ready and took care of my tr dealer, and let me tell you that the service is spectactular. Chelsea and Joe set up everything for me, got me a loaner ready and took care of my truck with great care...I would absolutely recommend coming here for service on your chrysler vehicles, they are great people and have A+ customer service. thanks again More

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