Chelsea Johnson
Chelsea Johnson at Toyota of Brookfield

Chelsea Johnson | Page 6

Product Specialist

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

Contact Me
not yet
rated
67 Reviews

Dealership Experience

7 yrs, 1 mo

Industry Experience

9 yrs, 8 mos

Specialties & Trainings

customer service

not yet
rated

67 Reviews

Write a Review

67 Reviews of Chelsea Johnson

April 26, 2021

Dealership Rating
Employee Rating

I just renewed my lease and have a new vehicle. The process was pretty quick and the salesman Brad Flak did a great job with info and working with me and his team Chelsea & Waqas was really nice and in More

by Dan S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Waqas Tariq , Bradley Flak

Apr 27, 2021

Dan S. responded

Great job done your team with Brad Flak, Chelsea & Waqas! Just as good as my first time 3 yrs ago! 😃 Thanks everyone 😃 Dan S

May 12, 2020

Dealership Rating
Employee Rating

Kenny has the worst customer service. He treated me like dirt. So many things went bad left after 3 hrs. Will be making a formal complaint. Drove 2hours and they knew we where coming. To see a car that the More

by Lreneeh66
Recommend Dealer
No

Other Employees Tagged: Kenny Goodwin

May 01, 2020

Dealership Rating
Employee Rating

Our salesperson, Chelsea Johnson, was very knowledgeable and energetic. She was able to help us choose the right car to meet our needs. She took time to instruct us on all the new technology. She went abov More

by Plopez
Recommend Dealer
Yes

Other Employees Tagged: Natalia Kishner

May 14, 2020

Toyota of Brookfield responded

We appreciate you taking the time to share your experience with us! We're glad to hear Chelsea was so helpful with the purchase of your vehicle. We hope to be of service to you again in the future!

May 01, 2020

Dealership Rating
Employee Rating

excellent customer service Chelsea thank you for the purchase. it was a surprise for my daughter as you know she was happy you made the process so easy especially with your r More

by kelly price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2020

Toyota of Brookfield responded

Kelly, thank you for your positive review. We're glad to hear that Chelsea could be so helpful with the purchase of your daughters new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

May 01, 2020

Dealership Rating
Employee Rating

Chelsea really helped me with my first vehicle. She was very attentive, polite, approachable, and professional. She definitely has my referral and future business. Thank you. More

by Alexandriacaban
Recommend Dealer
Yes
May 01, 2020

Toyota of Brookfield responded

Thank you for sharing your positive experience! We're so glad that Chelsea was able to go above and beyond your expectations. We look forward to your next visit, take care!

January 30, 2020

Dealership Rating
Employee Rating

Chelsea was absolutely fantastic and patient with me in the decision process. She wasn’t pushy and was very thorough in providing details on the vehicles I looked at. Smooth, easy and painless car-buying e More

by Crradtke
Recommend Dealer
Yes

Other Employees Tagged: Michael Curtis

Feb 05, 2020

Toyota of Brookfield responded

Thank you for your review. We agree, Chelsea is fantastic. We're glad to see that she was able to help you find a new Toyota for your needs.

January 28, 2020

Dealership Rating
Employee Rating

Chelsea was Great more than I could of wanted. She was very trustworthy and patient with me and I appreciate that. Couldn’t of asked for a better sales representative! More

by Elaine
Recommend Dealer
Yes
Feb 05, 2020

Toyota of Brookfield responded

Elaine, thank you for your review. We're glad to see that Chelsea was great, trustworthy, and able to assist you in finding a new vehicle. Enjoy!

January 20, 2020

Dealership Rating
Employee Rating

Chelsea is a true professional. She takes customer service seriously and helps the customer thoroughly with every step of the car buying process. So happy with my RAV4 purchase More

by cosmicenginemed
Recommend Dealer
Yes
Jan 20, 2020

Toyota of Brookfield responded

Thank you for your review. Chelsea does take customer service seriously, and we're glad to see that she was able to help you with the purchase of a RAV4. Enjoy your new vehicle!

January 13, 2020

Dealership Rating
Employee Rating

Good (but long) Found a good used car and enjoyed working with sales, finance, and garage personnel, but it took a LONG time to complete the deal, paperwork, etc. I t More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zak Yanasak

Jan 20, 2020

Toyota of Brookfield responded

DD, thank you for your review. We're glad to see that you enjoyed working with all of our employees, and apologize for lengthy process. We are working to improve wait times,

January 07, 2020

Dealership Rating
Employee Rating

Chelsea was great, very knowledgeable, great personality, the only downside was that it took 6 hours before our deal was done. Zach was great, everything went well once we got to see him. More

by Mitzi
Recommend Dealer
Yes

Other Employees Tagged: Zak Yanasak

Jan 07, 2020

Toyota of Brookfield responded

Mitzi, thank you for your review. We agree, Chelsea is great. We apologize for the length of time it took to get you in and out. We are working on hiring more people, and working on our processes to streamline things. Thank you for your patience and business.

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