Chelsea Johnson
Chelsea Johnson at Toyota of Brookfield
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Chelsea Johnson | Page 5

Product Specialist

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

Contact Me
5.0
64 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

7 yrs, 8 mos

Specialties & Trainings

customer service

5.0

64 Reviews

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64 Reviews of Chelsea Johnson

February 01, 2022

Dealership Rating
Employee Rating

Suni was very helpful and took good care of me. They provided the exact car I was interested in. They take care of their customers and I would recommend talking to them and Suni for your next vehicle pu More

by Nwguyokc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Suni Kumar

Feb 04, 2022

Toyota of Brookfield responded

Hi, we're glad to hear you found Suni to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

December 19, 2021

Dealership Rating
Employee Rating

Nicholas Terrnova was an excellent salesman! He stuck with it in order to help me get the best deal for me!! I would highly recommend Nicholas and the entire Toyota Team⭐️ More

by jmg6673
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Toyota of Brookfield responded

Thank you so much for the positive review and rating! Have a fantastic day!

August 31, 2021

Dealership Rating
Employee Rating

Worst dealership ever . I been buying new cars for 50 years and this is the first dealership that raised the price of the car while in the middle of the test drive and then lower the price of my trade wh More

by Joseph2014
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Krochmal

Sep 02, 2021

Toyota of Brookfield responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact us at (262)781-6282, and speak to Bella, our Customer Relations Manager. We always look for opportunities to improve so we hope to hear from you.

July 17, 2021

Dealership Rating
Employee Rating

Kevin Rhiel was very pleasant and helpful, enjoyed working with him.unfortunately the car he was going to show us had just been sold. We look forward to Kevin looking for another one for us. More

by lytskiland
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rhiel

Jul 19, 2021

Toyota of Brookfield responded

Lytskiland, thank you so much for your feedback! Kevin will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

June 21, 2021

Dealership Rating
Employee Rating

Terrible experience picking up our new vehicle! Even tough our car was at the facility for 6 days, the car was not ready when we had a designated appointment to pick it up! It took 3 hours for them to More

by eileenzei
Recommend Dealer
No
Jun 22, 2021

Toyota of Brookfield responded

Hi Eileenzei, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please contact us at (262)781-6282, and speak to Bella, our Customer Relations Manager so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

June 18, 2021

Dealership Rating
Employee Rating

The sale man, Riley was great, knowledgeable. But sales manager said “if the car info and mileage is online so why did we come test drive the car and not purchase the car. What is stopping us from buying t More

by Michaelv
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Riley, Chelsea

Jun 22, 2021

Toyota of Brookfield responded

Hi there, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact us at (262)781-6282, and speak to Bella, our Customer Relations Manager and we will work with you personally in rectifying the issues you experienced.

May 20, 2021

Dealership Rating
Employee Rating

I live about 2 hours away from Toyota of Brookfield. I stumbled into this dealership out of desperation from a terrible experience earlier in the day at a different dealership after using CarGurus.com. I More

by zach.schneider08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 26, 2021

Dealership Rating
Employee Rating

I just renewed my lease and have a new vehicle. The process was pretty quick and the salesman Brad Flak did a great job with info and working with me and his team Chelsea & Waqas was really nice and in More

by Dan S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Waqas Tariq , Bradley Flak

Apr 27, 2021

Dan S. responded

Great job done your team with Brad Flak, Chelsea & Waqas! Just as good as my first time 3 yrs ago! 😃 Thanks everyone 😃 Dan S

May 12, 2020

Dealership Rating
Employee Rating

Kenny has the worst customer service. He treated me like dirt. So many things went bad left after 3 hrs. Will be making a formal complaint. Drove 2hours and they knew we where coming. To see a car that the More

by Lreneeh66
Recommend Dealer
No

Other Employees Tagged: Kenny Goodwin

May 01, 2020

Dealership Rating
Employee Rating

excellent customer service Chelsea thank you for the purchase. it was a surprise for my daughter as you know she was happy you made the process so easy especially with your r More

by kelly price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2020

Toyota of Brookfield responded

Kelly, thank you for your positive review. We're glad to hear that Chelsea could be so helpful with the purchase of your daughters new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

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