Chelsea Waters

WORST EXPERIENCE EVER. Dennis, Jay and Eric are useless. Will never buy anything from Empire ever again. Ben in Fall River messed up all the paperwork. I gave my deposit of Dennis, Jay and Eric are useless. Will never buy anything from Empire ever again. Ben in Fall River messed up all the paperwork. I gave my deposit of $500 and didn’t get the vehicle for 3 months: and come to find out I was driving an unregistered vehicle due to Empires negligence. I could go on and on, never again. Bad reviews are incoming along with letters More

by andysimas6 Verified Customer Verified Customer

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Horrible experience. The dealership lied, failed to fix my brakes after a month, hid an oil leak, and made excuses once the warranty expired. The manager was unprofession The dealership lied, failed to fix my brakes after a month, hid an oil leak, and made excuses once the warranty expired. The manager was unprofessional and even disrespected the salesman who sold me the car. I took the car to the Fall River main store after 6 weeks, and they fixed the brake issue in just two days, proving the problem could have been repaired all along. The issue wasn't the company it was this dealership. I would not recommend buying a vehicle from this location and I hope they move Dennis to the fall river store More

by MARTIN.VERAS80 Verified Customer Verified Customer

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Chelsea was very nice and worked with us very well. Great service and very welcoming. Great service and very welcoming. More

by tylerd.hoschek Verified Customer Verified Customer

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