Chelsie Swann | Page 2

Chelsie was great. .. very knowledgeable and always promptly answered questions. Working with her was a very positive experience. .. very knowledgeable and always promptly answered questions. Working with her was a very positive experience. More

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Absolutely the worst car buying experience we have ever had! We are return Herb Chambers customers and this experience was a complete 180 from our first experience. Jerked around with our appointments, p had! We are return Herb Chambers customers and this experience was a complete 180 from our first experience. Jerked around with our appointments, promised phone calls that never happen until you chase them down. Flip text remarks in response to questions. We were actually treated like our purchase wasn't important. Lastly, we were charged for things that Herb Chambers didn't deliver (registration), we paid for it and can't seem to get our money back. If it wasn't for how much my wife loved the car she was buying, we would have walked away several times. I could actually write a book about how disappointed I was with this experience. If someone from Herb Chambers would like to reach out, I would love to share our experience. More

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The sales department is great. Reception could do with being more friendly. Overall very good. Reception could do with being more friendly. Overall very good. More

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The district manager kept my truck for the 30 day period so I couldn't get the things fixed it needed they did 0 maintaining to it it needed everything done n over 1500 dollars it cost needed a new front se so I couldn't get the things fixed it needed they did 0 maintaining to it it needed everything done n over 1500 dollars it cost needed a new front seat cover they damaged my truck on delivery n didn't replace the tailgate they charged me the 1200 for the ceramic coating that was never put on they scratched my whole truck with swirls n purposely scratched big ones and dented it they put over 1000 miles on it refused to give me corporate #. It needed brakes n roters n everything flushed they did nothing but drive it around left 2 dry rot tires on it that cost 900 for 2 it's a 2020 lt trail boss I asked them to fix the issues n they refused 2. More

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Enjoyed working with Chelsie. She provided real time updates on the status of the car I ordered. Very helpful. She provided real time updates on the status of the car I ordered. Very helpful. More

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Chelsie was easy to work with. Answered all questions and addressed concerns with the vehicle purchased Answered all questions and addressed concerns with the vehicle purchased More

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Very helpful and was open to negations, couldn’t recommend more for a new car recommend more for a new car More

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Fantastic experience with Chelsea from start to finish. She knew what I wanted and didn’t take up any unnecessary time. She knew what I wanted and didn’t take up any unnecessary time. More

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I had a fantastic experience with Chelsie who helped us purchase our dream BMW. From the moment we walked into the dealership , she was attentive, knowledgeable, and went above and beyond to ensure we got purchase our dream BMW. From the moment we walked into the dealership , she was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. She and hers team patiently answered all of our questions , explained the features and even took the time to demonstrate how everything worked. Chelsie’s professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with my BMW and a big smile on my face, all thanks to this exceptional salesperson dedication and expertise.i highly recommend Her and her team to anyone in search of a great car buying experience! Thank you CHELSIE! Magno Rocha from Framingham. More

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I would like to express my appreciation for the outstanding service provided by Chelsie Swann, Joshua Kem and the entire team at BMW of Sudbury. Chelsie demonstrated an exceptional understanding of outstanding service provided by Chelsie Swann, Joshua Kem and the entire team at BMW of Sudbury. Chelsie demonstrated an exceptional understanding of my requirements for a family-sporty car, and her efforts in finding the perfect match were truly commendable. Joshua and the finance team also deserve recognition for ensuring a seamless and efficient delivery. I am thoroughly impressed with the level of professionalism and dedication exhibited by Chelsie, Joshua and the team, setting a commendable standard for customer satisfaction. I intend to highly recommend BMW of Sudbury to my family and friends. More

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