Yordanys Perez

They have great communication and service! They were very prompt! I would go back and highly recommend them. They were very prompt! I would go back and highly recommend them. More

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The district manager kept my truck for the 30 day period so I couldn't get the things fixed it needed they did 0 maintaining to it it needed everything done n over 1500 dollars it cost needed a new front se so I couldn't get the things fixed it needed they did 0 maintaining to it it needed everything done n over 1500 dollars it cost needed a new front seat cover they damaged my truck on delivery n didn't replace the tailgate they charged me the 1200 for the ceramic coating that was never put on they scratched my whole truck with swirls n purposely scratched big ones and dented it they put over 1000 miles on it refused to give me corporate #. It needed brakes n roters n everything flushed they did nothing but drive it around left 2 dry rot tires on it that cost 900 for 2 it's a 2020 lt trail boss I asked them to fix the issues n they refused 2. More

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Yordanys made the entire process straight forward. He managed to find a loaner and made sure the car was ready in time. He managed to find a loaner and made sure the car was ready in time. More

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Very easy to get an appointment for tire damage. Love the videos from the techs. Thank you. Love the videos from the techs. Thank you. More

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Go see Yordanys for all BMW servicing needs! Guaranteed to take care of you and make sure everything is explained thoroughly. Highly recommend BMW of Sudbury Service Guaranteed to take care of you and make sure everything is explained thoroughly. Highly recommend BMW of Sudbury Service More

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My review is mixed. . Yordanys was very pleasant and did a great job with explaining the service and costs associated with it. He did everything he could to ensure that . Yordanys was very pleasant and did a great job with explaining the service and costs associated with it. He did everything he could to ensure that I was happy with the service especially since it was brought up that the technicians did not record correctly the issues from the previous year service. Yordanys fixed this and resolved what was incorrectly done the year before. More

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My service advisor Eddie Painter was extremely helpful, patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department. patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department. More

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Great customer support. Excellent genuius service during pickup. Overall post sale process especially in the area of reaching out insurance needs improvement. Excellent genuius service during pickup. Overall post sale process especially in the area of reaching out insurance needs improvement. More

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Good Communication. Everything was explained properly and the work was done in a timely mannner Everything was explained properly and the work was done in a timely mannner More

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Yordanys did a great job helping me in a difficult situation. He was 100% professional, knowledgeable, committed to getting me the right answers, and, to top it off, had a terrific manner and even a situation. He was 100% professional, knowledgeable, committed to getting me the right answers, and, to top it off, had a terrific manner and even a sense of humor. He is the best service person I have had at your dealership in the 23 years I have been a customer. More

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