Chery Foy

My treatment during the sales-process was good until the finance-mgr was too persistent about pressuring me to buy extra vehicle maintenance agreements. I had to threaten to stand-up & walk out before he st finance-mgr was too persistent about pressuring me to buy extra vehicle maintenance agreements. I had to threaten to stand-up & walk out before he stopped. My overall experience would have been better than average if our sales-rep Bryson had not played games with me when I asked him if the Owner’s Manual was in the car. He quickly answered “Yes,” it was. Upon arriving home and seeing it was not, Bryson said on the phone he remembered seeing it. I drove back to the dealership and asked him again about it, watched him go to the back of the service-dept & look through trash-cans, only to have him ask me if my wife hadn’t seen it in the front seat when we got in to leave in the new car. Finally, after all the shoulder-shrugging & finger-pointing, he tells me there’s no Owner’s Manual in the glovebox with the new Prius, only the digital-version online. Why couldn’t he have just said that the first time I asked him? After asking to see his manager, Luis O’ Farrill, & talking to him about it, he agreed to order one from their parts dept and I could pick it up in a week or so. If these things hadn’t occurred, my review would be different. More

by blabrbox Verified Customer Verified Customer

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Carson did a great job. We were treated respectfully and the staff we worked with were friendly and had integrity. We were treated respectfully and the staff we worked with were friendly and had integrity. More

by skeray1 Verified Customer Verified Customer

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The service was fine. I don't do surveys and don't like the numerous attempts to get my participation. I don't do surveys and don't like the numerous attempts to get my participation. More

by westvalley Verified Customer Verified Customer

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That’s was a great experience thanks the atention and service nice deal thanks simi toyota service nice deal thanks simi toyota More

by joelflores1962.jf Verified Customer Verified Customer

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Bought a car great service Professional Chase dis a great job Live the tav 4 too great job Live the tav 4 too More

by Kimt411 Verified Customer Verified Customer

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Ian and Chery were the best! Such an easy purchase experience and we are so happy with our new (to us) used car. We have never had a better buying experience at a dealer and will Such an easy purchase experience and we are so happy with our new (to us) used car. We have never had a better buying experience at a dealer and will definitely consider buying another car or even a new Toyota from SV Toyota! More

by GCDEEN Verified Customer Verified Customer

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Personal muy amable y muy preparados en todo los aspectos y sobre todo, me pudieron ayidar gracias y sobre todo, me pudieron ayidar gracias More

by hernandezc359 Verified Customer Verified Customer

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They were one of the only dealers in California to offer the vehicle I was looking for at MSRP, which is rare and greatly appreciated. the vehicle I was looking for at MSRP, which is rare and greatly appreciated. More

by Patrick Verified Customer Verified Customer

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Mario was excellent sales person. he was very patient and helpful. It was a pleasant experience to purchase my new Camry. he was very patient and helpful. It was a pleasant experience to purchase my new Camry. More

by ASROTATI Verified Customer Verified Customer

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Very nice n attentive to what I was saying and helped with most of my issues with most of my issues More

by REDPSR Verified Customer Verified Customer

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