Cheryl Rogers
Cheryl Rogers at AML Ford Prince George

Cheryl Rogers | Page 3

Service Advisor

AML Ford Prince George

4500 Whitehill Blvd
Prince George, VA 23875

4.5
54 Reviews
4.5

54 Reviews

Write a Review

54 Reviews of Cheryl Rogers

October 08, 2026

Dealership Rating
Employee Rating

It was done in a timely manner and on time that the appointment was set up for More

by bbuckentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2026

AML Ford Prince George responded

Thank you for the review! I’m glad our team was able to complete your appointment on time and get everything taken care of efficiently. We understand how valuable your time is! Thank you for choosing AML Ford Service, and we look forward to seeing you again for your future service needs!

October 07, 2026

Dealership Rating
Employee Rating

all services weren't great this time had my 21 lincoln Nautilus in the shop for about a month went to go pick up a rental car that aml signed of for stating they would pay for now they are saying that the More

by EARLHAYER47
Recommend Dealer
No
Oct 12, 2026

AML Ford Prince George responded

Earl, As we shared in our recent call, the warranty company has fully covered your rental expense. Thank you so much for your patience while our service team worked behind the scenes with both the warranty provider and the rental agency to get this sorted out for you. Now that the issue is fully resolved, we would truly appreciate it if you would consider updating your review. Our team works hard every day to deliver great service, and fair reviews mean the world to them. Thank you again for your time and business, Josh Kinneer Service Director AML Ford of Prince George

October 07, 2026

Dealership Rating
Employee Rating

The recall was handled within the expected time and also made me aware of other issues with the car. More

by pcpetersburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Cadnum , Sade Gregory

Oct 14, 2026

AML Ford Prince George responded

Thank you for this AWESOME review! I’m glad our team was able to complete your recall within the expected timeframe and bring other potential issues to your attention. Keeping customers satisfied and informed about their vehicles are our #1 priorities. We appreciate your trust with your vehicle and look forward to helping you again! Josh Kinneer Service Director AML Ford of Prince George

October 02, 2026

Dealership Rating
Employee Rating

Excellent service as always. The service valet makes my life so much easier since I'm a small business owner. More

by RICKRALSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Cadnum , Sade Gregory

Oct 14, 2026

AML Ford Prince George responded

Hi Rick! Thank you for this five-star review! I’m glad our service valet continues to make your life easier, especially while balancing the demands of running a small business. We know how important it is to keep your day on track, and it’s great to hear this convenience makes a real difference for you. We look forward to making your future visits just as smooth! Josh Kinneer Service Director AML Ford of Prince George

September 30, 2026

Dealership Rating
Employee Rating

I went in to get an estimate on my vehicle and at the front desk they told me that it's going to be around $1,200. Once I told him what was going on and they said I will have to pay $200 for a diagnostic More

by STONEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sade Gregory

September 28, 2026

Dealership Rating
Employee Rating

Issued is not resolved. 1FTEW1EP2MFC42565 21 F150 we have had this truck in for service on the same issue3 or 4 times. It's like your worried about how fast you can get the More

by frank.pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amber Cadnum , Sade Gregory

Sep 30, 2026

AML Ford Prince George responded

Hi Frank, Thank you for taking the time to share your feedback, and thank you for your kind words about our staff. We sincerely apologize for the ongoing frustration with your truck. Having to bring a vehicle in multiple times for the same issue is unacceptable, and we completely understand your disappointment regarding the cost and inconvenience. We recognize the urgency and are currently reviewing your service history with our management and service technical team to ensure this is thoroughly diagnosed and corrected. A member of our management team will reach out to you directly to discuss how we can make this right. Josh Kinneer Service Director AML Ford of Prince George

September 26, 2026

Dealership Rating
Employee Rating

They took good care of my Maverick. It runs perfectly now. Thanks for the service More

by TDHRGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Cadnum, TC Henretta , Sade Gregory

Sep 30, 2026

AML Ford Prince George responded

Thank you so much for the 5-star review and for recommending us! We’re pleasde to hear that your Maverick is running perfectly after its service. Cheryl, Sade, Amber, and TC will all be so happy to know they made such a positive impact on your visit. We truly appreciate your business and look forward to keeping your Maverick in top shape! Josh Kinneer Service Director AML Ford of Prince George

September 25, 2026

Dealership Rating
Employee Rating

Service was done very professionally and good communication with amber sitting area was nice a clean would recommend anyone to come to get there car service at aml ford More

by bigweezy1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Cadnum , Sade Gregory

Sep 30, 2026

AML Ford Prince George responded

Thank you so much for the 5-star review and recommendation! We’re pleased to hear that you had a professional service experience at AML Ford and enjoyed our clean waiting area. Amber will be glad to know her communication stood out, and Cheryl and Sade will be just as happy to hear your feedback. We truly appreciate your trust in us and look forward to your next visit! Josh Kinneer Service Director AML Ford of Prince George

September 25, 2026

Dealership Rating
Employee Rating

The service department help with the repair when believe it was a different issue and they pull up a bullet on the issue and return the car to my house when the repair was done More

by CMASSENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

AML Ford Prince George responded

Thank you so much for taking the time to leave us a 5-star review! Our team truly appreciates your positive feedback and kind comments. We’re so glad Cheryl and our service department were able to properly diagnose the issue with the service bulletin and bring your vehicle right back home to you once the repair was completed. Thank you for your trust in us, and we look forward to serving you again! Josh Kinneer Service Director AML Ford of Prince George

September 22, 2026

Dealership Rating
Employee Rating

Staff. Very. polite and courteous, all work explained to me and sent to me thru the app portal More

by dclolita53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don’t remember the name of the service rep but I think it was this one inchose

Sep 30, 2026

AML Ford Prince George responded

Thank you so much for the 5-star review! We take great pride in maintaining complete transparency and using our experience to expedite every service process as efficiently as possible. Providing friendly, personal care is always our top focus, and Cheryl fulfilled that promise perfectly by making sure all your vehicle's work was explained clearly and sent right to your app portal. We truly appreciate your trust in us and look forward to seeing you again! Josh Kinneer Service Director AML Ford of Prince George

3
...

Dealership Inventory (172 Vehicles)

used 2024 Ford Bronco Sport car, priced at $31,624
2024 Ford Bronco Sport
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $49,885
2026 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Mustang car, priced at $37,531
2026 Ford Mustang
new
Vapor Blue Metallic exterior
Automatic
Rear-wheel Drive
used 2021 Ford Explorer car, priced at $23,825
2021 Ford Explorer
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $57,351
2026 Ford F-150
new
Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $30,408
2026 Ford Bronco Sport
new
Shadow exterior
Automatic
Four-wheel Drive