Chesley Brandon | Page 20

Thomas was extremely helpful and made the process very clear and straightforward always answered all my questions and concerns clear and straightforward always answered all my questions and concerns More

by v.devault Verified Customer Verified Customer

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Luis very helpful and friendly. Willing to work with me to understand vehicle complexities. Very patient and professional. Willing to work with me to understand vehicle complexities. Very patient and professional. More

by HENRYNCO Verified Customer Verified Customer

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Great dealership. Our salesman Jim Helmig was so helpful. He made the whole car buying process so easy. Will definitely recommend friends and family to Jim and Piazza Our salesman Jim Helmig was so helpful. He made the whole car buying process so easy. Will definitely recommend friends and family to Jim and Piazza Honda. More

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Friendly and attentive. Worked with us on price. Great service department, too. We’ll be back! Worked with us on price. Great service department, too. We’ll be back! More

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After having very unpleasant experiences with two other Honda dealers, I had very a pleasant experience with both parties that I initially chatted with on your website on 6/27. They passed my request to J Honda dealers, I had very a pleasant experience with both parties that I initially chatted with on your website on 6/27. They passed my request to Jim Helmig who promptly called me. I informed him of my interest in the CRV LX and he promptly responded via email with a very fair itemized price quote and a photo of the car. He agreed to hold the car until today 6/28. When I informed him that I was waiting for a transfer into my checking account he assured me that the dealership would hold the check until Monday if necessary. I later requested the VIN number for my insurance and then exchanged a few phone calls and emails with Jim later that evening regarding additional questions and clarifications. He promptly responded via email and phone. Jim’s prompt, friendly, and transparent actions enabled me to quickly feel confident in coming to Piazza Springfield which is nearly an hour from my home. Jim was gracious and friendly when I met him and promptly showed me the vehicle, accompanied me on a test drive and explained the many car functions. I am pleased with the car as it handled the highways on my lengthy drive home very well. I will be happy to return to Piazza Springfield for future maintenance and inspections. While waiting at different times when Jim stepped away, 3 of your other employees quickly approached me to ensure that I was being helped. Chelsey was very pleasant and prompt with the financial process all making me feel welcome and comfortable at your dealership. Being greeted by sales manager Jay Mazzola was also pleasant and appreciated. Thanks to all but especially to Jim! More

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My purchase was delayed due to family issues. Therefore, I appreciate their understanding, patience and product knowledge. Therefore, I appreciate their understanding, patience and product knowledge. More

by kmstixpsalm91 Verified Customer Verified Customer

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Frank was fantastic to work with and the process from start to finish was very simple! start to finish was very simple! More

by eeb5128 Verified Customer Verified Customer

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Dealership has always been friendly and responsive. Not only the sales team but the service team as well. This is my third car purchased here. Not only the sales team but the service team as well. This is my third car purchased here. More

by joepop Verified Customer Verified Customer

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Maya was great during the test drive & keeping communication if car was still available. I spoke with Abe Sharobeem from the beginning to the end of the process he stay on Saturday June 1st until communication if car was still available. I spoke with Abe Sharobeem from the beginning to the end of the process he stay on Saturday June 1st until 7:45pm an hour an 45 minutes passed closing. Abe made this process extremely seamless from the very beginning I told him my numbers and matched fully. Then Chesley Brandon in the finance department, help get me to the numbers I wanted post credit application and explain so incredible and kept looking at different banks to get me to the numbers I wanted to be at. Thank you too Maya, Abe, and Chelsey for assisting with buying my first car for my son and I. More

by EDELSTEIN.SARAH Verified Customer Verified Customer

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Everyone is very nice. Bought my last car here. Sales and service are great. They are always willing to please the customer. Bought my last car here. Sales and service are great. They are always willing to please the customer. More

by ltrav1112 Verified Customer Verified Customer

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