Chester Pinkney
Chester Pinkney at Passport Nissan

Chester Pinkney

General Manager

Passport Nissan

5000 Auth Way
Suitland, MD 20746

4.9
53 Reviews
4.9

53 Reviews

Write a Review

53 Reviews of Chester Pinkney

July 17, 2026

Dealership Rating
Employee Rating

John gross excellent salesman outstanding service , highly respected and very highly recommended assist by manger Gary Lee love my new car, I recommend Mr Gross@ Nissan! More

by Gwen1947johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Lee

Jul 17, 2026

Passport Nissan responded

Thank you for choosing Passport Nissan of Marlow Heights and for sharing your glowing feedback about John and Gary. We’ll be sure to pass along your appreciation. Congratulations on your new car!

July 15, 2026

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Employee Rating

John Gross sold us our new vehicle and he was phenomenal in every aspects. He was knowledgeable about the entire process. We completed the car buying process with little fuss and within a reasonable amount More

by albert.preston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2026

Passport Nissan responded

Albert, thank you for your business and for sharing your experience with John Gross and the team! We're glad your purchasing process was quick and easy. Please count on Passport Nissan of Marlow Heights for all your future automotive needs!

July 12, 2026

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Employee Rating

John and Tracy are a very good team for Nissan John really did help me and show me what and how to look for in a new car thank you John Gross and Tracy More

by katrinabruce52@yahoo.com
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Hans and Gary

Jul 13, 2026

Passport Nissan responded

We're glad to hear John and Tracy made your car-shopping experience smooth and informative. Thank you for choosing Passport Nissan of Marlow Heights! Enjoy your new car, Katrina!

June 29, 2026

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Employee Rating

Good customer service Good prices, definitely would shop again. Clean and nice establishment. Thanks Again John More

by williepigfeet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gross

Jun 30, 2026

Passport Nissan responded

Thank you for your review of Passport Nissan of Marlow Heights, Willie! We're happy to hear you had a great experience with John. We can't wait to serve you in the future!

June 15, 2026

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John Gross was outstanding. He worked everything to perfection, we were in and out. He greeted me and my Mom to excellent customer service, I highly recommend him. Also , Hans More

by cupchurch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hans and Gary Lee,

Jun 15, 2026

Passport Nissan responded

We’re so pleased you and your mom had a seamless experience with John, Hans, and Mark. Thank you for recommending the team from our Service Department and we will see you next time at Passport Nissan of Marlow Heights!

June 10, 2026

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Employee Rating

It's a pleasure to be here today. I was very impressed by Komi and his management team. The auto-shopping experience was truly exceptional—professional, seamless, and customer-focused More

by baraki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mr. komi

Jun 11, 2026

Passport Nissan responded

It's fantastic to hear you had such an exceptional experience with Komi and our team at Passport Nissan of Marlow Heights. We appreciate your recommendation, and we hope to see you again! Safe travels ahead!

May 30, 2026

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Employee Rating

Very professional, welcoming, clean, personable relatable my expectations was way above what I expected thank you Lord Jesus Christ More

by shamekawilliams29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2026

Passport Nissan responded

It's fantastic to hear that our team's professionalism and personable service exceeded your expectations. We truly appreciate your kind words. Thank you for choosing Passport Nissan of Marlow Heights!

May 29, 2026

Dealership Rating
Employee Rating

Thank you John Gross ,Hans and Chester you all went above and beyond your customer service was outstanding.Both managers were very informative,helpful and answered all my questions thank you all so much. More

by cassandra.m.keys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhon Gross

Jun 01, 2026

Passport Nissan responded

Cassandra, we're so happy to hear that John, Hans, and Chester went above and beyond for you! Thank you for choosing Passport Nissan of Marlow Heights and for your wonderful feedback. Safe travels!

Jun 01, 2026

cassandra.m.keys responded

Thank you from Happy Customer !!!

May 09, 2026

Dealership Rating
Employee Rating

John Gross was very helpful and courteous and explained everything to me and was great on the test drive. I highly recommend him as a sales associate. More

by Joel.kolko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2026

Passport Nissan responded

Joel, thank you for the wonderful feedback! We're glad John provided such a helpful and courteous experience at Passport Nissan of Marlow Heights. We look forward to seeing you again down the road!

April 30, 2026

Dealership Rating
Employee Rating

Excellent service, salesman John Gross was very Helpful and nice guy, Tracy, Hans (giving me an excellent deal on my trade in) are good people in directing me in the right directions during the process More

by hillherman665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gross, Tracy, Hans

May 01, 2026

Passport Nissan responded

Thank you for sharing your feedback about John, Tracy, and Hans! We are so grateful to have your business and we hope to see you again at Passport Nissan of Marlow Heights!

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