John Gross was very helpful and courteous and explained
everything to me and was great on the test drive. I highly recommend him as a sales associate.
everything to me and was great on the test drive. I highly recommend him as a sales associate.
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by Joel.kolko
May 11, 2026 -
Passport Nissan responded
Joel, thank you for the wonderful feedback! We're glad John provided such a helpful and courteous experience at Passport Nissan of Marlow Heights. We look forward to seeing you again down the road!
Excellent service, salesman John Gross was very Helpful
and nice guy, Tracy, Hans (giving me an excellent deal on my trade in) are good people in directing me in the right directions during the process
and nice guy, Tracy, Hans (giving me an excellent deal on my trade in) are good people in directing me in the right directions during the process
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by hillherman665
Other Employees Tagged:
John Gross, Tracy, Hans
May 01, 2026 -
Passport Nissan responded
Thank you for sharing your feedback about John, Tracy, and Hans! We are so grateful to have your business and we hope to see you again at Passport Nissan of Marlow Heights!
Great customer service excellent with social skills
talked me into purchasing a new vehicle and made sure any questions I needed were answered will refer others to him Mr.John Gross
talked me into purchasing a new vehicle and made sure any questions I needed were answered will refer others to him Mr.John Gross
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by Kalyn002
Service Price Transparency
Apr 27, 2026 -
Passport Nissan responded
Congrats on your new ride, Kalyn! It means the world to us that you're willing to recommend Mr. John Gross and the rest of our team to others. Thank you from all of us at Passport Nissan of Marlow Heights!
The staff is amazing!
I love the expedited customer service and attentiveness! Thank you so much, Tracy, John, Mark, Hans, and Chester! I appreciate you all and thank you
I love the expedited customer service and attentiveness! Thank you so much, Tracy, John, Mark, Hans, and Chester! I appreciate you all and thank you for having me as apart of the Nissan Family!
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by Alisha
Other Employees Tagged:
John, Mark, Tracy, Hans
Apr 27, 2026 -
Passport Nissan responded
Alisha, we're so happy to have you as part of the Passport Nissan of Marlow Heights family! We will be sure to pass along your kind words to Tracy, John, Mark, Hans, and Chester.
Purchased our 2025 Nissan on 4/2026.
Salesman John Gross did an excellent job. Explained everything in detail. Happy loyal nissan owner.
Salesman John Gross did an excellent job. Explained everything in detail. Happy loyal nissan owner.
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by prestonoglesby
Apr 22, 2026 -
Passport Nissan responded
Thank you for choosing Passport Nissan of Marlow Heights and for sharing your experience with John Gross! It's a pleasure to have earned your business, congratulations on your new 2025 Nissan! Safe travels!
They were honest and showed genuine care in customer
service. My salesman was honest and knowledgeable with the questions I asked
service. My salesman was honest and knowledgeable with the questions I asked
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by bigtimebine
Other Employees Tagged:
Dwayne Brinkley
Mar 30, 2026 -
Passport Nissan responded
Thank you for sharing your positive feedback about our team! We look forward to assisting you here at Passport Nissan of Marlow Heights.
Dewayne and Tracy were amazing taking care of me I am so
grateful I came to this dealership. Their customer service was amazing and I will forever send people to them to purchase
grateful I came to this dealership. Their customer service was amazing and I will forever send people to them to purchase
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by antonett_
Service Price Transparency
Mar 30, 2026 -
Passport Nissan responded
Thank you for your business and your support! It's wonderful to hear that Dewayne and Tracy went the extra mile to deliver such a memorable experience. We'll be sure to share your feedback with them. See you next time at Passport Nissan of Marlow Heights!
This dealership is awesome, very welcoming & friendly .
And fast ! Stanley , Mark , Tracy they Make a great team without them I wouldn’t have the great experience or found my great car .
And fast ! Stanley , Mark , Tracy they Make a great team without them I wouldn’t have the great experience or found my great car .
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by Jasmine
Mar 24, 2026 -
Passport Nissan responded
Jasmine, thank you for sharing your stellar feedback about Stanley, Mark, and Tracy from our team! Congratulations on your new ride, enjoy! - Passport Nissan of Marlow Heights
Komi was a fantastic car salesman and second time I
bought car from him this dealership passport Nissan Maryland team really take care of the customer I recommend anyone in the market for a Nissan a ne
bought car from him this dealership passport Nissan Maryland team really take care of the customer I recommend anyone in the market for a Nissan a new vehicle to go there
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by Bruce K Brown
Other Employees Tagged:
Komi
Mar 19, 2026 -
Passport Nissan responded
Bruce, thank you for choosing Passport Nissan of Marlow Heights and for your strong recommendation of Komi. Your repeat business is our highest compliment!
Bought my first car from here and they are amazing.
Danni helped me today and made what I thought would be a hectic situation calm and fun.
Danni helped me today and made what I thought would be a hectic situation calm and fun.
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by alexisclemons01
Other Employees Tagged:
Danni Holiday
Feb 23, 2026 -
Passport Nissan responded
Thank you for choosing Passport Nissan of Marlow Heights and for sharing your experience with Danni. Congrats on your new car, and we hope to see you again down the road, Alexis!