Chevrolet Service Department
Chevrolet Service Department at Chevrolet of Walla Walla

Chevrolet Service Department | Page 2

Service Department

Chevrolet of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

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4.3
56 Reviews
4.3

56 Reviews

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56 Reviews of Chevrolet Service Department

December 19, 2025

Dealership Rating
Employee Rating

I think $214 was quite high for just clearing codes and not having to do any actual work or replace any parts. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 27, 2025

Dealership Rating
Employee Rating

Good service on time very nice people the shuttle service. It’s good people friendly. overall good. More

by NUNEZALFREDOLUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Chevrolet of Walla Walla responded

We are happy to hear that your service visit was such a positive experience, we are also happy to hear that our shuttle service meet your expectations. If there is anything else that we may assist you with please reach out to our team at 509-529-7000. Thank you and have a great day!!!

November 20, 2025

Dealership Rating
Employee Rating

The timing of repair was good. The cost was very high & i am not convinced I needed the extent of work recommended. I was disappointed to get socked a 3% charge for paying a $3,0 More

by Reeder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2025

Dealership Rating
Employee Rating

Friendly but non-communicave about service times. Communication needs work. Truck runs well but I thought i was getting it back i. 5 hours not 3 days. More

by JEFF@DAWFARMS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Fuentes

Nov 03, 2025

Chevrolet of Walla Walla responded

We are sorry to hear that your experience with our service department was less than perfect. Reviews like yours helps us to try and fix issues that may arise in our service department and we are glad that you could let us know that our communication was less than perfect. We will work on getting this corrected for the next time that you visit our service department. Thank you for you business and have a great day!!!

September 30, 2025

Dealership Rating
Employee Rating

They were efficient and met my needs. I would recommend them to my friends and family. More

by Kmartin2699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Chevrolet of Walla Walla responded

Thank you for your review, reviews like yours motivates our team here to provide the very best experience for each and everyone of our customers. If there is anything else that we can assist you with, please don't hesitate to reach out to one of our team members at 509-529-7000, thanks again and have a great day!!!

September 28, 2025

Dealership Rating
Employee Rating

Dealership is awesome to work with. The service department does good work but the amount of time it takes to just change oil is ridiculous. I was first in line and still took 2 hours an More

by Colsonaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 30, 2025

Chevrolet of Walla Walla responded

We are sorry to hear that your expectations where not met at your last service appointment. Our service department has a standard that they must withhold and they want to make sure that each and every vehicle that goes through the shop gets a full multi point inspection so our valued customers know exactly the condition that their vehicle is in to prevent future issues or unexpected repairs that can be costly. We will work to expedite your process next time you visit our dealership. Thank you again for your business and have a great day!!!

September 28, 2025

Dealership Rating
Employee Rating

Very poor service. Bad communication with customers. Bought a car from them, ever since then still going back and forth concerning tire sensors. The financial office la More

by PAOSINAPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Fuentes

Sep 30, 2025

Chevrolet of Walla Walla responded

We are sorry to hear that you are having a issue with your tire pressure sensors. Those sensors do have a expected life span that the service department can not predict. We tried to provide you with the very best experience when installing your new tires and rims along with the rear brakes after your purchase of the vehicle. At the time of repair, there was no issue with your tire pressure monitor sensors and its unfortunate that you are having that issue now. If we can assist you with getting this repaired, please reach out to us at 509-529-7000. Thank you and have a great day!!!

September 15, 2025

Dealership Rating
Employee Rating

We're very pleased with the used truck we purchased. While, initially upset, when we found shortly after leaving the dealership on a Sunday, in the middle of a holiday weekend, that we had no air cond More

by cougpaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Fuentes

Sep 30, 2025

Chevrolet of Walla Walla responded

Thank you for your kind review, we will pass this along to our team in the service department. We are glad to we could assist you with your vehicles needs and if there is anything else that we may assist you with, please do not hesitate to reach out to us at 509-529-7000. Have a great day!!!

September 02, 2025

Dealership Rating
Employee Rating

GM parts is a joke, took forever too get (1. 5 monthes) parts, truck runs great now! More

by SII0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Chevrolet of Walla Walla responded

We are sorry to hear that you has a issue with GM parts and that it took so long to get parts from them. We are happy to hear that your vehicle is now running excellent. Feedback like yours give us insight on how some of the procedures need to be addressed with GM. If there is anything else that we may assist you with, please reach out to one of our team members at 509-529-7000. Thank you again for you business and have a great day!!!

August 20, 2025

Dealership Rating
Employee Rating

Service was prompt and professional. I appreciated the fast turn-around. Overall it was a great experience. Thank you. More

by PRULLMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Chevrolet of Walla Walla responded

We are happy to hear that your experience with Chevrolet Nissan of Walla Wallas service department was such a positive one, we take pride in providing the highest level of customer service that is possible to each of our customers. If there is anything else that we may assist you with, please reach out to our staff at 509-529-7000, option 2 for service. Thank you and have a great day!!!

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