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Cheyenne Drummond

Overview Reviews (30) Inventory (251)

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Cheyenne Drummond

Service Advisor

NYE Chrysler Dodge Jeep Ram

1553 Upper Lenox Ave
Oneida, NY 13421

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4.1

30 Reviews

Overview Reviews (30) Inventory (251)

4.1

30 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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30 Reviews of Cheyenne Drummond

September 10, 2026

Dealership Rating

Employee Rating

Excellent customer service! Emily, Cheyenne, Chri and Mike are my go -to for questions and help. Thank you!! Emily, Cheyenne, Chri and Mike are my go -to for questions and help. Thank you!! More

by TACHURCH0924

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery, Christopher Myers, Emily Achhibald

Sep 11, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 06, 2026

Dealership Rating

Employee Rating

Always a pleasant and professional experience. Easy and efficient to schedule an appointment for service and customer satisfaction comes first. Easy and efficient to schedule an appointment for service and customer satisfaction comes first. More

by Mesocyclone

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 08, 2026 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 21, 2026

Dealership Rating

Employee Rating

Respect was shown not only for the buyer but it was evident for each of the NYE Auto workers as well. Everyone was most congenial and helpful. The showroom looked bright and spotless. evident for each of the NYE Auto workers as well. Everyone was most congenial and helpful. The showroom looked bright and spotless. More

by conniev0

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Nancy Metrick, Joseph Lydon, Collin Thompson, Mike Memery, Christopher Myers, Gabrielle Wylie, Emily Achhibald , I hope I didn’t miss anyone but everyone with whom I worked was a 10 out of 10.

Aug 25, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 17, 2026

Dealership Rating

Employee Rating

Can always trust NYE to service all my vehicles! Sales and service are always pleasure, and I trust that my car is always in good hands! Sales and service are always pleasure, and I trust that my car is always in good hands! More

by RamGal1500

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 19, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 17, 2026

Dealership Rating

Employee Rating

Scheduled easily. Appointment started on time. Employees were courteous. Coffee was available. Service was completed timely. Appointment started on time. Employees were courteous. Coffee was available. Service was completed timely. More

by cjwilkinson00

Verified Customer

Recommend Dealer

Yes

Aug 19, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 06, 2026

Dealership Rating

Employee Rating

A lot of lack of communication and not kept up on what was going on with vehicles service was going on with vehicles service More

by milehighmagician

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Aug 11, 2026 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 02, 2026

Dealership Rating

Employee Rating

We are always treated like family at Nye Chrysler Dodge Jeep Ram. Everyone is friendly and helpful. Jeep Ram. Everyone is friendly and helpful. More

by metr33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Memery, Christopher Myers, Emily Achhibald

Aug 05, 2026 -

NYE Chrysler Dodge Jeep Ram responded

August 02, 2026

Dealership Rating

Employee Rating

Happy with the service I receive here and am so happy they are in town. they are in town. More

by shirley.ano

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 05, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 02, 2026

Dealership Rating

Employee Rating

Professional, working in a timely manner, kept me informed, found my problem and quoted me a price to fix. informed, found my problem and quoted me a price to fix. More

by cheaverin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 05, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 01, 2026

Dealership Rating

Employee Rating

Service was amazing Emily was very communicative Very please with the service Comfortable knowing NYE is taking care of us please with the service Comfortable knowing NYE is taking care of us More

by mconklin3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emily Achhibald

Aug 05, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you again for this positive feedback!

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