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Cheyenne Drummond
Cheyenne Drummond at NYE Chrysler Dodge Jeep Ram

Cheyenne Drummond

Service Advisor

NYE Chrysler Dodge Jeep Ram

1553 Upper Lenox Ave
Oneida, NY 13421

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4.1
28 Reviews
4.1

28 Reviews

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28 Reviews of Cheyenne Drummond

August 21, 2026

Dealership Rating
Employee Rating

Respect was shown not only for the buyer but it was evident for each of the NYE Auto workers as well. Everyone was most congenial and helpful. The showroom looked bright and spotless. More

by conniev0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nancy Metrick, Joseph Lydon, Collin Thompson, Mike Memery, Christopher Myers, Gabrielle Wylie, Emily Achhibald , I hope I didn’t miss anyone but everyone with whom I worked was a 10 out of 10.

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Aug 25, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 17, 2026

Dealership Rating
Employee Rating

Can always trust NYE to service all my vehicles! Sales and service are always pleasure, and I trust that my car is always in good hands! More

by RamGal1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 17, 2026

Dealership Rating
Employee Rating

Scheduled easily. Appointment started on time. Employees were courteous. Coffee was available. Service was completed timely. More

by cjwilkinson00
Recommend Dealer
Yes
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Aug 19, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 06, 2026

Dealership Rating
Employee Rating

A lot of lack of communication and not kept up on what was going on with vehicles service More

by milehighmagician
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Aug 11, 2026

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 02, 2026

Dealership Rating
Employee Rating

We are always treated like family at Nye Chrysler Dodge Jeep Ram. Everyone is friendly and helpful. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Christopher Myers, Emily Achhibald

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Aug 05, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 02, 2026

Dealership Rating
Employee Rating

Happy with the service I receive here and am so happy they are in town. More

by shirley.ano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 05, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 02, 2026

Dealership Rating
Employee Rating

Professional, working in a timely manner, kept me informed, found my problem and quoted me a price to fix. More

by cheaverin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 05, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 01, 2026

Dealership Rating
Employee Rating

Service was amazing Emily was very communicative Very please with the service Comfortable knowing NYE is taking care of us More

by mconklin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Achhibald

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Aug 05, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you again for this positive feedback!

August 01, 2026

Dealership Rating
Employee Rating

As usual for me, I waited until last minute for my yearly inspection. My lack of planning is never a problem with Cheyenne. I am very happy with the the service at Nye CDJR. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Christopher Myers, Emily Achhibald

Print
Aug 05, 2026

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 28, 2026

Dealership Rating
Employee Rating

The service greeting and practice was friendly, professional and timely. The service was quick and the waiting area was clean and inviting. More

by roydust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 05, 2026

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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