Cheyenne Murray

Very friendly customer service, I didn’t like the fact they had to run a Diagnostics report for $203.27 to tell me that the back hatch lock needed replacing. That was what I brought it in for. It was bad they had to run a Diagnostics report for $203.27 to tell me that the back hatch lock needed replacing. That was what I brought it in for. It was bad enough that the part was $500.00. The service department was very friendly and efficient. More

by wdmoore625 Verified Customer Verified Customer

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Everything was ok greeter was nice. Only thing, I had an appointment before the date but no one there to change parts out and I wasn’t informed before I drove to McComb from Brookhaven Only thing, I had an appointment before the date but no one there to change parts out and I wasn’t informed before I drove to McComb from Brookhaven. Maybe check appointments and make sure a tech will be there to take care of customers. More

by kymelcampbell0623 Verified Customer Verified Customer

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Very nice and professional lady. Had answers for everything that I asked and got things done on time. Had answers for everything that I asked and got things done on time. More

by fletcher.puderer Verified Customer Verified Customer

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My tires were not rotated as asked. A complimentary vacuum was not done. Service has went down hill A complimentary vacuum was not done. Service has went down hill More

by pkchannell Verified Customer Verified Customer

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The associate is very efficient, professional, and dedicated to satisfying the customer. I was made to feel welcomed and valued.Thanks for making my experience possible. dedicated to satisfying the customer. I was made to feel welcomed and valued.Thanks for making my experience possible. More

by krtclff2020 Verified Customer Verified Customer

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Everything went well at the Dealership great customer service. Will recommend a friend to your Dealership. service. Will recommend a friend to your Dealership. More

by gregory_foust Verified Customer Verified Customer

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We were at the dealership for 3 hours. She could not provide us with a printed out copy of the work estimate due to "printer issues". She stated that she would email us a copy within 30 She could not provide us with a printed out copy of the work estimate due to "printer issues". She stated that she would email us a copy within 30 minutes. 2 days later (today) I called and requested the email estimate that we were promised. I spoke to Jessica (who after being placed on hold for several minutes) stated that she had spoken to parts manager and could give verbal estimate only due to estimate being closed. I stated that I wanted and was promised an emailed estimate. She placed me in hold again (and my call was disconnected but Jessica immediately returned my call) and she stated that she had gotten in touch with the general manager Lynn. I was then told that the general manager would have to recreate an estimate and would email it to me. That was 2 hours ago and still no estimate. I was on the phone for 30 minutes and still haven't got what I was promised AND what I paid for. Terrible customer service, staff needs more training on estimates AND additional customer service training for staff!! Very disappointed More

by morganfamilynola Verified Customer Verified Customer

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Clean. Greeted promptly. Made sure to confirm what all was needed to be done. Great attitude Greeted promptly. Made sure to confirm what all was needed to be done. Great attitude More

by vicelauren Verified Customer Verified Customer

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They did a great job , it was done on time and they explained everything. Very good experience explained everything. Very good experience More

by crosesunshine Verified Customer Verified Customer

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Competent and friendly customer service. I was there only a little over an hour for service. I was there only a little over an hour for service. More

by diannecarruth1 Verified Customer Verified Customer

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